- Joined
- Mar 28, 2024
- Messages
- 3
- Country
- TomTom Model(s)
- VIA 220
Hi All,
This is TomTom VIA 220 from Oz, I have just joined the TomTom Forum Page and hope you can help me resurrect my VIA 220.
I just wanted to say hello from Australia and also see if I can get assistance in gettinng my VIA 220 working again.
It is a VIA 220 that I purchased new in 2013.
The Model Number is 4EN42 Z1230.
The serial number is AP4284A90337.
Underneath the Serial number is another number 4EN4.001.06.
Some years ago the map updates went from TomTom Start to My Connect and I recall it identifying itself as a VIA 1400 as there was no model VIA 220 listed in the drop down selection.
I also recall fixing a problem with a GPS Leap Second 19 year update, I cannot now recall how I did that, I think that was in 2019, I am unsure.
I have a subscription to Speed Camera updates.
I am still given Lifetime Map updates but the last update froze and My Connect says the device is not connected.
I have reinstalled My Drive, I have removed the Home 3 folders.
I noticed that when I connect the USB cable, both the device and My Connect said it was connected, but when attempting to start the download the device, My Connect says it is not connected.
However I now note that when connected to the computer the device takes a charge, however on powering up it either freezes on power up and then shuts down of its own accord, or else takes me to a white screen with a two semi circular arrows like an icon of a refresh symbol.
I tried one user's suggestion of keeping the power button depressed past the drum sound for 10+ seconds to get to the BIOS screen but it wont allow me to do this.
I imagine I have to put new firmware in it but is this what I need to do ?
If I do have to update firmware, I wanted to know how, I have flashed BIOS in a DVD ROM drive and am happy to follow your advice.
Regards,
TomTom VIA 220 from Oz
This is TomTom VIA 220 from Oz, I have just joined the TomTom Forum Page and hope you can help me resurrect my VIA 220.
I just wanted to say hello from Australia and also see if I can get assistance in gettinng my VIA 220 working again.
It is a VIA 220 that I purchased new in 2013.
The Model Number is 4EN42 Z1230.
The serial number is AP4284A90337.
Underneath the Serial number is another number 4EN4.001.06.
Some years ago the map updates went from TomTom Start to My Connect and I recall it identifying itself as a VIA 1400 as there was no model VIA 220 listed in the drop down selection.
I also recall fixing a problem with a GPS Leap Second 19 year update, I cannot now recall how I did that, I think that was in 2019, I am unsure.
I have a subscription to Speed Camera updates.
I am still given Lifetime Map updates but the last update froze and My Connect says the device is not connected.
I have reinstalled My Drive, I have removed the Home 3 folders.
I noticed that when I connect the USB cable, both the device and My Connect said it was connected, but when attempting to start the download the device, My Connect says it is not connected.
However I now note that when connected to the computer the device takes a charge, however on powering up it either freezes on power up and then shuts down of its own accord, or else takes me to a white screen with a two semi circular arrows like an icon of a refresh symbol.
I tried one user's suggestion of keeping the power button depressed past the drum sound for 10+ seconds to get to the BIOS screen but it wont allow me to do this.
I imagine I have to put new firmware in it but is this what I need to do ?
If I do have to update firmware, I wanted to know how, I have flashed BIOS in a DVD ROM drive and am happy to follow your advice.
Regards,
TomTom VIA 220 from Oz