GPX file shows as a straight line between points

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Apr 26, 2024
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<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
Rider 550
I am trying to download gpx files for my TomTom Rider 550 using the TomTom plan. However when I look at the route it does not follow roads, but is straight lines between the points. If I donwload the same file onto a 3rd party map it shows correctly as a route along roads.
 
Thanks, it works to a point, but can only work with 20 stops. I am working with 10 days of routes which I have purchased through a 3rd party provider. Each day has more than 20 stops. If I sav the routes directly to a sd card without going through the TomTom planner, will this work on my device? Or is there an alternate program I can use? Excuse my ignorance - I don't know anything about how these work, so plain simple english would be appreciated :)
 
I'm just trying to figure out how to do that. Google says to make a folder called GPX2ITN on the TomTom drive, but no drive shows up on my computer when I am plugged into it. Or is there another way? (told you I have no idea what I am doing :) )
 
I'm just trying to figure out how to do that. Google says to make a folder called GPX2ITN on the TomTom drive...
Those instructions are for older model TomTom Riders where you could see the file structure of the device when it was plugged into the PC.

*.itn files must be transferred to your TomTom by using the MyDrive web page, after logging in to both the web page and your device using the same email and password. The *.itn file is converted to a route.

 
I’ve managed to get the routes to work. I downloaded as .gpx then hit edit and route and I could see that changed it to the correct route and then I hit save and synced to my device. Hey presto it worked 😃. It doesn’t seem to matter how many points there are on the route. Thanks for the assistance 🙂
 

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