Go 6200 lifetime SIM

[canderson]

I never tether my unit to smartphone as never needed to! Did try but will not hold link as keeps going on and off constantly.

This happens when using Bluetooth or WiFi connection to your phone? Bluetooth is less stable, IMO. Never had a problem with WiFi here.

 

[pullfan236]

Hi DJ, I had the same problem. The TT did not connect propperly to the Bluetooth/Th in the first days, it did one or two days fine but later on came that blinking problem. It kept blinking as you have seen for youself. Contact, no contact on and off, no contact with the services. The solution I found somewhere by TomTom and it did work; Make a factory reset with your TT, leave it for at least 2 or better more houres off. Then re-install your TT and the blinking problem is solved when it's connected to your mobile phone. It worked for me so I guess for you as well. At least it works now for 4 days with no stupid errors. Good luck

 

[D J Sheridan]

Hi DJ, I had the same problem. The TT did not connect propperly to the Bluetooth/Th in the first days, it did one or two days fine but later on came that blinking problem. It kept blinking as you have seen for youself. Contact, no contact on and off, no contact with the services. The solution I found somewhere by TomTom and it did work; Make a factory reset with your TT, leave it for at least 2 or better more houres off. Then re-install your TT and the blinking problem is solved when it's connected to your mobile phone. It worked for me so I guess for you as well. At least it works now for 4 days with no stupid errors. Good luck

Will try this just to check. Thanks for this and will keep you posted.

 

[pullfan236]

It's important when you re-install your TT and connect to your phone and TomTom by bluetooth, you must confirm on both units the number that's given by bluetooth. Otherwise it may not work

 

[zEnterHacker]

Why are you all (more or less) accepting that TomTom is about to terminate a service that you had previously bought as "Life-time via SIM card". IMHO this is a breach of contract between a paying customer that originally chose the Life-time option over a dubious subscription based service. If your local teleoperator is still operating the required 2G data network, then there is absolutely no technical reasons for shutting down the SIM card based EU roaming services of the GO devices. TomTom must have agreed with a tele operator to supply 2G data roaming for a number of years. The cost of this is on TomTom - not on their customers!

If TomTom originally negotiated a period of operation for this 2G roaming service it can contractually never be a problem for end customers AND TomTom is obligated to pay for and keep this 2G roaming service operational in the full Life-time* of the device.

*) Lifetime means the device's functional lifetime; the period during which TomTom supports your device with updates, services, content or accessories.
A device has reached the end of its useful life when none of these are available anymore.

If the 2G service is shut down by the local tele operator then this can be considered "force majeure" and will have a major impact on all 2G based devices (alarms, PLC controllers .. you name it..).

Therefore if TomTom is about to terminate a service that you as a customer has chosen to pay for - it is a breach of contract - and you should all ask for a refund. - Why because the only reason for shutting down a fully functional 2G roaming service is because TomTom wants to reduce costs. This is in line with the fact that the TomTom GO devices for quite some time has been sold with-out the built-in 2G connectivity - and now someone in finance looks at the bill for the roaming service and tries to quick-fix this by saying: "Hey terminate this - customers are too small to sue us - even though we sold them the Life-time option".

Therefore I beg you all to contact TomTom and complain about this!!!

Best regards
zEnterHacker

 

[D J Sheridan]

It's important when you re-install your TT and connect to your phone and TomTom by bluetooth, you must confirm on both units the number that's given by bluetooth. Otherwise it may not work

Did all that with pairing and codes. Still doesn’t hold.

 

[D J Sheridan]

Why are you all (more or less) accepting that TomTom is about to terminate a service that you had previously bought as "Life-time via SIM card". IMHO this is a breach of contract between a paying customer that originally chose the Life-time option over a dubious subscription based service. If your local teleoperator is still operating the required 2G data network, then there is absolutely no technical reasons for shutting down the SIM card based EU roaming services of the GO devices. TomTom must have agreed with a tele operator to supply 2G data roaming for a number of years. The cost of this is on TomTom - not on their customers!

If TomTom originally negotiated a period of operation for this 2G roaming service it can contractually never be a problem for end customers AND TomTom is obligated to pay for and keep this 2G roaming service operational in the full Life-time* of the device.

*) Lifetime means the device's functional lifetime; the period during which TomTom supports your device with updates, services, content or accessories.
A device has reached the end of its useful life when none of these are available anymore.

If the 2G service is shut down by the local tele operator then this can be considered "force majeure" and will have a major impact on all 2G based devices (alarms, PLC controllers .. you name it..).

Therefore if TomTom is about to terminate a service that you as a customer has chosen to pay for - it is a breach of contract - and you should all ask for a refund. - Why because the only reason for shutting down a fully functional 2G roaming service is because TomTom wants to reduce costs. This is in line with the fact that the TomTom GO devices for quite some time has been sold with-out the built-in 2G connectivity - and now someone in finance looks at the bill for the roaming service and tries to quick-fix this by saying: "Hey terminate this - customers are too small to sue us - even though we sold them the Life-time option".

Therefore I beg you all to contact TomTom and complain about this!!!

Best regards
zEnterHacker

I am doing so and still waiting on a response.

Will keep you all informed.

 

[pullfan236]

Why are you all (more or less) accepting that TomTom is about to terminate a service that you had previously bought as "Life-time via SIM card". IMHO this is a breach of contract between a paying customer that originally chose the Life-time option over a dubious subscription based service. If your local teleoperator is still operating the required 2G data network, then there is absolutely no technical reasons for shutting down the SIM card based EU roaming services of the GO devices. TomTom must have agreed with a tele operator to supply 2G data roaming for a number of years. The cost of this is on TomTom - not on their customers!

If TomTom originally negotiated a period of operation for this 2G roaming service it can contractually never be a problem for end customers AND TomTom is obligated to pay for and keep this 2G roaming service operational in the full Life-time* of the device.

*) Lifetime means the device's functional lifetime; the period during which TomTom supports your device with updates, services, content or accessories.
A device has reached the end of its useful life when none of these are available anymore.

If the 2G service is shut down by the local tele operator then this can be considered "force majeure" and will have a major impact on all 2G based devices (alarms, PLC controllers .. you name it..).

Therefore if TomTom is about to terminate a service that you as a customer has chosen to pay for - it is a breach of contract - and you should all ask for a refund. - Why because the only reason for shutting down a fully functional 2G roaming service is because TomTom wants to reduce costs. This is in line with the fact that the TomTom GO devices for quite some time has been sold with-out the built-in 2G connectivity - and now someone in finance looks at the bill for the roaming service and tries to quick-fix this by saying: "Hey terminate this - customers are too small to sue us - even though we sold them the Life-time option".

Therefore I beg you all to contact TomTom and complain about this!!!

Best regards
zEnterHacker

You are right about all your complaints and comments, I agree. I got my lifetime service for free when I bought my GO6250pro years ago. This annoying problem is indeed not a correct behavior of TomTom but I will make the best of it. My unit is more then 5 years old and still working fine every day in my truck. It only cost about 20mb internet a month when you pair it with your mobile phone, so what? If the problem is solved this way I don't complain. If TomTom realy had the intention by bullying you and hope you buy a other and newer device. Then they have other ways to make your device not working in the next update I guess. I must say my 6250pro gives more troubles with the Bluetooth/ T then my GO5200 model that has the same age as my 6250. Why's that ? I don't know

 

[pullfan236]

Did all that with pairing and codes. Still doesn’t hold.

I don't understand why it's not working at your device. Be sure your phone is set to" internetservice by bluetooth" If your bluetooth connection is good between the two devices it must work. Maybe at first when the devices are connected when you just sit in your car the TomTom does not react while it shows activated in colour, when you scroll to the questionmark. But when you start driving it suddenly pops up in your screen. Sometimes the liveservice is offline. Last time I saw it in my truck while driving on the highway. Normaly you see on screen your speed and the highwaynumber or street when you're driving. When livetraffic is online the speedcam icon also pops up on the rightside of these two. Then you know your liveservices are working. Sometimes it disappears suddenly to popup a little later again that's when the service is offline or the internet connection with your phone is low. At first I was also very confused when I could not get it working like in the old day's when it worked on the internal simcard. I was able to smash it into the wall or drive over with my truck. But I can tell you don't give up, I did nearly but I am proud I didn't and got my TomTom working again like in the old day's. That why I took place and react in this forum to help other people who are struggling with the same problem. So my advise; keep trying, don't give up because somewhere you are missing something to make it work.