Go 6200 lifetime SIM

[canderson]

I never tether my unit to smartphone as never needed to! Did try but will not hold link as keeps going on and off constantly.

This happens when using Bluetooth or WiFi connection to your phone? Bluetooth is less stable, IMO. Never had a problem with WiFi here.

 

[pullfan236]

Hi DJ, I had the same problem. The TT did not connect propperly to the Bluetooth/Th in the first days, it did one or two days fine but later on came that blinking problem. It kept blinking as you have seen for youself. Contact, no contact on and off, no contact with the services. The solution I found somewhere by TomTom and it did work; Make a factory reset with your TT, leave it for at least 2 or better more houres off. Then re-install your TT and the blinking problem is solved when it's connected to your mobile phone. It worked for me so I guess for you as well. At least it works now for 4 days with no stupid errors. Good luck

 

[D J Sheridan]

Hi DJ, I had the same problem. The TT did not connect propperly to the Bluetooth/Th in the first days, it did one or two days fine but later on came that blinking problem. It kept blinking as you have seen for youself. Contact, no contact on and off, no contact with the services. The solution I found somewhere by TomTom and it did work; Make a factory reset with your TT, leave it for at least 2 or better more houres off. Then re-install your TT and the blinking problem is solved when it's connected to your mobile phone. It worked for me so I guess for you as well. At least it works now for 4 days with no stupid errors. Good luck

Will try this just to check. Thanks for this and will keep you posted.

 

[pullfan236]

It's important when you re-install your TT and connect to your phone and TomTom by bluetooth, you must confirm on both units the number that's given by bluetooth. Otherwise it may not work

 

[zEnterHacker]

Why are you all (more or less) accepting that TomTom is about to terminate a service that you had previously bought as "Life-time via SIM card". IMHO this is a breach of contract between a paying customer that originally chose the Life-time option over a dubious subscription based service. If your local teleoperator is still operating the required 2G data network, then there is absolutely no technical reasons for shutting down the SIM card based EU roaming services of the GO devices. TomTom must have agreed with a tele operator to supply 2G data roaming for a number of years. The cost of this is on TomTom - not on their customers!

If TomTom originally negotiated a period of operation for this 2G roaming service it can contractually never be a problem for end customers AND TomTom is obligated to pay for and keep this 2G roaming service operational in the full Life-time* of the device.

*) Lifetime means the device's functional lifetime; the period during which TomTom supports your device with updates, services, content or accessories.
A device has reached the end of its useful life when none of these are available anymore.

If the 2G service is shut down by the local tele operator then this can be considered "force majeure" and will have a major impact on all 2G based devices (alarms, PLC controllers .. you name it..).

Therefore if TomTom is about to terminate a service that you as a customer has chosen to pay for - it is a breach of contract - and you should all ask for a refund. - Why because the only reason for shutting down a fully functional 2G roaming service is because TomTom wants to reduce costs. This is in line with the fact that the TomTom GO devices for quite some time has been sold with-out the built-in 2G connectivity - and now someone in finance looks at the bill for the roaming service and tries to quick-fix this by saying: "Hey terminate this - customers are too small to sue us - even though we sold them the Life-time option".

Therefore I beg you all to contact TomTom and complain about this!!!

Best regards
zEnterHacker

 

[D J Sheridan]

It's important when you re-install your TT and connect to your phone and TomTom by bluetooth, you must confirm on both units the number that's given by bluetooth. Otherwise it may not work

Did all that with pairing and codes. Still doesn’t hold.

 

[D J Sheridan]

Why are you all (more or less) accepting that TomTom is about to terminate a service that you had previously bought as "Life-time via SIM card". IMHO this is a breach of contract between a paying customer that originally chose the Life-time option over a dubious subscription based service. If your local teleoperator is still operating the required 2G data network, then there is absolutely no technical reasons for shutting down the SIM card based EU roaming services of the GO devices. TomTom must have agreed with a tele operator to supply 2G data roaming for a number of years. The cost of this is on TomTom - not on their customers!

If TomTom originally negotiated a period of operation for this 2G roaming service it can contractually never be a problem for end customers AND TomTom is obligated to pay for and keep this 2G roaming service operational in the full Life-time* of the device.

*) Lifetime means the device's functional lifetime; the period during which TomTom supports your device with updates, services, content or accessories.
A device has reached the end of its useful life when none of these are available anymore.

If the 2G service is shut down by the local tele operator then this can be considered "force majeure" and will have a major impact on all 2G based devices (alarms, PLC controllers .. you name it..).

Therefore if TomTom is about to terminate a service that you as a customer has chosen to pay for - it is a breach of contract - and you should all ask for a refund. - Why because the only reason for shutting down a fully functional 2G roaming service is because TomTom wants to reduce costs. This is in line with the fact that the TomTom GO devices for quite some time has been sold with-out the built-in 2G connectivity - and now someone in finance looks at the bill for the roaming service and tries to quick-fix this by saying: "Hey terminate this - customers are too small to sue us - even though we sold them the Life-time option".

Therefore I beg you all to contact TomTom and complain about this!!!

Best regards
zEnterHacker

I am doing so and still waiting on a response.

Will keep you all informed.

 

[pullfan236]

Why are you all (more or less) accepting that TomTom is about to terminate a service that you had previously bought as "Life-time via SIM card". IMHO this is a breach of contract between a paying customer that originally chose the Life-time option over a dubious subscription based service. If your local teleoperator is still operating the required 2G data network, then there is absolutely no technical reasons for shutting down the SIM card based EU roaming services of the GO devices. TomTom must have agreed with a tele operator to supply 2G data roaming for a number of years. The cost of this is on TomTom - not on their customers!

If TomTom originally negotiated a period of operation for this 2G roaming service it can contractually never be a problem for end customers AND TomTom is obligated to pay for and keep this 2G roaming service operational in the full Life-time* of the device.

*) Lifetime means the device's functional lifetime; the period during which TomTom supports your device with updates, services, content or accessories.
A device has reached the end of its useful life when none of these are available anymore.

If the 2G service is shut down by the local tele operator then this can be considered "force majeure" and will have a major impact on all 2G based devices (alarms, PLC controllers .. you name it..).

Therefore if TomTom is about to terminate a service that you as a customer has chosen to pay for - it is a breach of contract - and you should all ask for a refund. - Why because the only reason for shutting down a fully functional 2G roaming service is because TomTom wants to reduce costs. This is in line with the fact that the TomTom GO devices for quite some time has been sold with-out the built-in 2G connectivity - and now someone in finance looks at the bill for the roaming service and tries to quick-fix this by saying: "Hey terminate this - customers are too small to sue us - even though we sold them the Life-time option".

Therefore I beg you all to contact TomTom and complain about this!!!

Best regards
zEnterHacker

You are right about all your complaints and comments, I agree. I got my lifetime service for free when I bought my GO6250pro years ago. This annoying problem is indeed not a correct behavior of TomTom but I will make the best of it. My unit is more then 5 years old and still working fine every day in my truck. It only cost about 20mb internet a month when you pair it with your mobile phone, so what? If the problem is solved this way I don't complain. If TomTom realy had the intention by bullying you and hope you buy a other and newer device. Then they have other ways to make your device not working in the next update I guess. I must say my 6250pro gives more troubles with the Bluetooth/ T then my GO5200 model that has the same age as my 6250. Why's that ? I don't know

 

[pullfan236]

Did all that with pairing and codes. Still doesn’t hold.

I don't understand why it's not working at your device. Be sure your phone is set to" internetservice by bluetooth" If your bluetooth connection is good between the two devices it must work. Maybe at first when the devices are connected when you just sit in your car the TomTom does not react while it shows activated in colour, when you scroll to the questionmark. But when you start driving it suddenly pops up in your screen. Sometimes the liveservice is offline. Last time I saw it in my truck while driving on the highway. Normaly you see on screen your speed and the highwaynumber or street when you're driving. When livetraffic is online the speedcam icon also pops up on the rightside of these two. Then you know your liveservices are working. Sometimes it disappears suddenly to popup a little later again that's when the service is offline or the internet connection with your phone is low. At first I was also very confused when I could not get it working like in the old day's when it worked on the internal simcard. I was able to smash it into the wall or drive over with my truck. But I can tell you don't give up, I did nearly but I am proud I didn't and got my TomTom working again like in the old day's. That why I took place and react in this forum to help other people who are struggling with the same problem. So my advise; keep trying, don't give up because somewhere you are missing something to make it work.

 

[gizmo21]

It's not done yet, the best is to wait and see how it evolves.

For me, it's not Tomtom who will deactivate the SIM cards, but Vodafone.

There seems to be some real fanboys of TomTom here.
I understand that TT can't do anything if 2G is terminated by the specific operator in that country and that happend to some users already, BUT now on December 2024 it seems they only try to get rid of those few SIM customers who still use those still good enough devices in countries that still have 2G support.

As I wrote in an other thread germanys vodafone will countinue 2G at least until 2030

GSM-Netz: Telekom setzt Termin für die Abschaltung

Als erster deutscher Netzbetreiber nennt die Deutsche Telekom einen konkreten Termin für die Abschaltung des GSM-Netzes. Auch andere haben das auf der Agenda.

www.heise.de

so why threaten their e.g. german customers (and denmark as in other threads) now with a "bulk" message on those devices that do not apply. I can only think of getting cost cuts by terminating the contracts with vodafone.

And yes I know BT and WIFI Hotspot is possible, but this datatraffic is paid by the customer than instead of TomTom AND you always have to connect to the mobile first (and another driver with different mobile on the same car has to), which is way more inconvenient.

 

[Willy875]

I think TomTom is anticipating the end of 2G in some countries
Better wait and see if your SIM card is disabled.

so why threaten their e.g. german customers (and denmark as in other threads)

You talk about threat, I don't think TomTom does that?

 

[vandil]

Please stop spreading this nonsense here.
TomTom has already switched off the card for me and many others, even though G2 is still active for us until 2030!

Exactly, stop it! In my country mobile operators don't even have plans to stop 2G.
Yet only 3 days after TomTom sent me the death letter they cut the traffic service over the SIM card. This is outrageous! Besides, such moves must be announced one year earlier.
The behavior now is: I reboot the GO 6200. I received another death letter on the device itself (only after the first reboot). In the "About" section the Traffic subscription is "Activated" and the GPRS Status is "Connected". 15 seconds later the information about blocked/under construction roads appears but without the traffic info. So, some services are still provided over the SIM card but they deliberately dropped just the traffic info.
My device is already up for sale at a second hand web site.

 

[D J Sheridan]

update:
As emailed to me by Tom Tom:

We are pleased to inform you that the SIM of your device is in working order and receives data now. However, to ensure the best possible access to services such as Traffic and Speed cameras, we strongly recommend setting up Bluetooth® wireless technology tethering. Newer networks (like 4G and 5G) are more responsive and better supported by operators, guaranteeing a seamless and uninterrupted experience. These are only accessible for your device if you setup the Bluetooth tethering. Read more here on how to setup the Bluetooth tethering. Connecting to TomTom Services

So it seems although 2g should work and they say my unit and sim is working and receiving information they are recommending me to tether to phone. This to me implies they do not want to sort the issue and are forcing the tethering option as it is better.
Sounds a bit like Governments forcing EVs by reducing fuel and or increasing fuel to price you out with no other option.

Needless to say I responded they are glancing over the issue as 2g worked without any issue up until about 3 months ago… so something has changed and if in the UK the 2g is fine then it is Tom Tom at fault.

But giving them benefit of doubt am travelling tomorrow so will see if it works.

 

[Willy875]

My device is already up for sale at a second hand web site.

In my opinion, it is a mistake to want to sell your GO 6200
Your GO 6200 has an option that newer GPS devices do not have either.

 

[hckerryp]

Can I be a bit thick and ask, does this mean having to use mobile data through my phone?

 

[Willy875]

Can I be a bit thick and ask, does this mean having to use mobile data through my phone?

Yes, you need to use your phone's mobile data.

 

[hckerryp]

Yes, you need to use your phone's mobile data.

Aaaa...not good as I don't have / can't afford, unlimited data thanks for your quick reply x

 

[canderson]

Aaaa...not good as I don't have / can't afford, unlimited data thanks for your quick reply x

'Unlimited' is probably not be a requirement. TomTom estimates that if you drive an hour every day in peak traffic, you'll use about 7MB per month. Not much at all.

 

[Willy875]

Aaaa...not good as I don't have / can't afford, unlimited data thanks for your quick reply x

FYI:
On average, driving for one hour a day during peak hours consumes about 7MB of data per month.
That's not a lot.

If you don't connect, the only problem is traffic.
The speed cameras are installed on the GPS map after the update.

 

[hckerryp]

FYI:
On average, driving for one hour a day during peak hours consumes about 7MB of data per month.
That's not a lot.

If you don't connect, the only problem is traffic.
The speed cameras are installed on the GPS map after the update.

It's the live traffic I use it for