Battery charging

[notreve]

Hello,
I have just registered to join the TomTom forum, and apologise in advance if I am in the wrong section.
I have just bought a TomTom go superior 7 inch. This is my fourth Tom Tom device and I need advice about charging it. I have tried to message TomTom about it, but I can’t find the answer.
I use my device about 4 times a year, travelling about 800 to 1000 miles each time.
My question is , when not in use, how often should I charge it, and when?
Many thanks.

 

[canderson]

For 'longer term' storage, lithium ion prefers to be at about 50% (not 100%) for maximum life. Lithium ion typically loses about ~2% per month, and if you're using it every 3 months or so, you'll never even notice that.

 

[notreve]

For 'longer term' storage, lithium ion prefers to be at about 50% (not 100%) for maximum life. Lithium ion typically loses about ~2% per month, and if you're using it every 3 months or so, you'll never even notice that.

Many thanks.

 

[Gentleways]

hello to you, well my tom tom 825 live go keeps starting up then shutting down after a short while why??...is it due to a battery issue etc??

 

[Willy875]

Hi,
If your battery is the original, it may no longer hold a charge, so you need to replace it.
But first, have you tried a different cable?

 

[Gentleways]

yes no change in that at all but i can buy a new battery and place that in but will that be the issue etc is this a common issue due to that issue i am having??

 

[Willy875]

You can check if it's actually a battery problem.

Charge your GPS on a smartphone charger for 2 hours, then unplug it and check how long it stays powered on.

 

[Gentleways]

i try to use my device everyday too if i can

You can check if it's actually a battery problem.

Charge your GPS on a smartphone charger for 2 hours, then unplug it and check how long it stays powered on.

so how long will it last if ok??

 

[Willy875]

If the battery stays on for more than an hour, it is not discharged. So check that your cigarette lighter charger is working properly.

 

[Gentleways]

If the battery stays on for more than an hour, it is not discharged. So check that your cigarette lighter charger is working properly.

IF it does discharge then its the battery correct or not???..........i doubt if my cigarette lighter is faulty in the car though

 

[canderson]

If you charge your 825 on a good mains charger for a phone for a few hours, and your battery lasts longer than about 15 minutes off charge, I'd be very impressed. If it won't last that long, your battery is definitely ready for replacement.

 

[Gentleways]

If you charge your 825 on a good mains charger for a phone for a few hours, and your battery lasts longer than about 15 minutes off charge, I'd be very impressed. If it won't last that long, your battery is definitely ready for replacement.

what i will say is that i am constantly connected to my car cigarette lighter for the onward charging which i can see in the icon of the device it is charging up but how long it last i dont know yet but more importantly even when the device is charging she shuts down alot and then starts up again on its own so its fully frustrating

 

[Willy875]

A cigarette lighter charger keeps your GPS charged but doesn't recharge it.
If your battery is low, your GPS will automatically turn off.

Have you tried charging your GPS with a wall charger?

 

[canderson]

what i will say is that i am constantly connected to my car cigarette lighter for the onward charging which i can see in the icon of the device it is charging up but how long it last i dont know yet but more importantly even when the device is charging she shuts down alot and then starts up again on its own so its fully frustrating

All well and good, but step #1 is to estimate the condition of your battery. The 825 was released more than a dozen years ago.

If the battery by some miracle looks good, then we need to investigate your in-vehicle charging as step #2. So let's stay with #1. It's an easy test.

I'm unclear what Willy was talking about above. I think he confused your comment in a way that made him think you were using your car's USB port. Or perhaps he believes your car cigarette adapter provides too little current, which may be true, but we'll get there in a moment.

 

[Gentleways]

All well and good, but step #1 is to estimate the condition of your battery. The 825 was released more than a dozen years ago.

If the battery by some miracle looks good, then we need to investigate your in-vehicle charging as step #2. So let's stay with #1. It's an easy test.

I'm unclear what Willy was talking about above. I think he confused your comment in a way that made him think you were using your car's USB port. Or perhaps he believes your car cigarette adapter provides too little current, which may be true, but we'll get there in a moment.

ok lets stay with the battery issue option as if it were not holding the charge even though its connected to the car charger connector then would that cause the on and off and sometime locks into the running software too sometimes

 

[Gentleways]

ok lets stay with the battery issue option as if it were not holding the charge even though its connected to the car charger connector then would that cause the on and off and sometime locks into the running software too sometimes

i have tried with my USB Port in my laptop would that be any better or not??

 

[Gentleways]

A cigarette lighter charger keeps your GPS charged but doesn't recharge it.
If your battery is low, your GPS will automatically turn off.

Have you tried charging your GPS with a wall charger?

i dont have a TOM TOM Wall Charger so what can be used then?

 

[Willy875]

i dont have a TOM TOM Wall Charger so what can be used then?

Use your smartphone's mains charger.

 

[Gentleways]

Use your smartphone's mains charger.

it may not be the right voltage or amperage will it??

 

[Willy875]

it may not be the right voltage or amperage will it??

At the charger output, it is 5 V, between 1000 mA or maximum, 2000 mA, it is written on your charger.