So it is a Go Connect.....

[sierra3dr]

......cable that I need to update my Pro 5150,that hasn't been updated for 5 years. I'll have to keep an eye out for one as they are rare.

 

[Willy875]

......cable that I need to update my Pro 5150,that hasn't been updated for 5 years. I'll have to keep an eye out for one as they are rare.

This charger cable should be compatible with your GO 5150. https://www.tomtom.com/en_gb/navigation/accessories/chargers-cables/compact-car-charger/

 

[sierra3dr]

This charger cable should be compatible with your GO 5150. https://www.tomtom.com/en_gb/navigation/accessories/chargers-cables/compact-car-charger/

Thank Willy,yes it will. It turns out that I wasn't suppose to update using the mount,although I have done so successfully back in 2018 when I was using it. I am suppose to be using 9ucb.001.07 cable

 

[sierra3dr]

Well here's an update. I managed to buy a Tomtom genuine Go Connect cable ,but had to buy the GO Live 1005 satnav that came with it,and unfortunately my 5150 stays on for days as per photo

 

[Willy875]

In my opinion it is the software that is not installed correctly
follow this FAQ https://help.tomtom.com/hc/en-gb/articles/360013959579-Mon-GPS-ne-démarre-pas-ou-une-croix-s-affiche

 

[sierra3dr]

Hello Willy,thanks for your reply. I have tried the hard reset,but my finger feels the strain nearing 30 seconds ...so I used a zip-tie and drums come on/went of/drums came on and no boot screen. I been looking for the X10 Clear Flash Tool and see if it will help,but rare to find