Tomtom won't start

after installing tomtom2 i get this and doesnt open
 

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but only get this message on everything i try the tomtom is on
so now i suspect the tomtom to be knackered.
 

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Press and hold the reset button in the bottom of your 530 (gently, with a paperclip or similar) while the device is connected. Any change?
If not, let's talk cables. I doubt after all these years you're using the original TomTom cable, but if you have another with the right (USB mini-B) connector, try swapping cables.
If not, let's talk ports. Do you have other devices that work in the USB port that you are using for the cable with your 530?
 
pressed the reset can hear the dismount noise from pc but nothing else just goes to tomtom logo
cables are new all looks and seems ok
as for ports i just noticed this
 

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