Rendering engine crash

[toby123]

One more try. You don't NEED to log into MyDrive Connect in order to open the systray icon.
Do you SEE that in the lower right of your screen after you execute MyDrive Connect???

yes thanks got it going and have re installed the maps on my tomtom, dont know why it kept failing to download the updates, working okj now

 

[scallywags]

Thanks canderson! it worked!

 

[kay3660]

Here is a possible solution for this bug
You need to Change in the settings
General
The grah Mode fromm OpenGL dynamic to Open GL Software

sorry where would I find this

 

[Arno]

sorry where would I find this

In post #42 above.

 

[kay3660]

Every time time I log into Mydrive connect on my pc and click update the program crashes and I get a error message stating Rendering Engine Crash and the program reloads with me having to log in again only for the same thing to keep happening. Has anyone else experienced this and does anyone have a solution. Cheers!

im trying to do the same thing at the moment. Same rendering error, Ive uninstalled and reinstalled, still the same, has anyone got any ideas, is this something we can fix or do TomTom have to do it

 

[kay3660]

Here is a possible solution for this bug
You need to Change in the settings
General
The grah Mode fromm OpenGL dynamic to Open GL Software

Hi, tried it, and it hasnt worked unfortunately

 

[andyfr]

Every time time I log into Mydrive connect on my pc and click update the program crashes and I get a error message stating Rendering Engine Crash and the program reloads with me having to log in again only for the same thing to keep happening. Has anyone else experienced this and does anyone have a solution. Cheers!

Mine is doing the same since I updated it

 

[fedup]

Here is a possible solution for this bug
You need to Change in the settings
General
The grah Mode fromm OpenGL dynamic to Open GL Software

Thanks kevinsch I've been trying for a week to sort this, did what you said and it worked.

 

[James J]

In case anyone is wondering, it's the setting in MyDrive Connect here:

View attachment 5763

Where is this setting page as it isn't exactly obvious

 

[Willy875]

Where is this setting page as it isn't exactly obvious

It is on your computer that after having started Mydrive connect click on the Tomtom icon at the bottom right.

 

[dhn]

It's the first tab when you open the MyDrive icon on the bottom right of your desktop in the taskbar location.

 

[jjsellerpartners@farming.]

It is on your computer that after having started Mydrive connect click on the Tomtom icon at the bottom right.

Thanks, you are a star! All working now

 

[canderson]

Thanks, you are a star! All working now

In case anyone missed post #44, here's a screen shot of the systray:

The settings are not accessed from the main app screen. Right click on the systray icon and select Settings. It's the third from the left in the screen shot below:

 

[BJBunny]

In case anyone is wondering, it's the setting in MyDrive Connect here:

View attachment 5763

Thanks so much - that sorted it perfectly (mine was on the Angle setting). I have a TomTom 25 which still works perfectly, when you can get the updates!, and I would replace it with another TomTom when it dies, but not if these tactics are used!

 

[Judy34]

Thank you for this solution. I had the same problem and it fixed it.
Just to make it clear for anybody else, the setting changes are in the programme and not Windows.

Fixed it for me too - thanks

 

[LenP]

Every time time I log into Mydrive connect on my pc and click update the program crashes and I get a error message stating Rendering Engine Crash and the program reloads with me having to log in again only for the same thing to keep happening. Has anyone else experienced this and does anyone have a solution. Cheers!

Yes me. Can’t seem to fix it either. Tom Tom no help. Have you fixed yours?

 

[dhn]

@LenP

Click the 'View Attachment' link in blue in BJBunny's post two above yours/

 

[Technophobe]

Here is a possible solution for this bug
You need to Change in the settings
General
The grah Mode fromm OpenGL dynamic to Open GL Software

Thank you so much! I'm another one who's changed the settings as you advised, and it's worked for me, too. You've saved me from even more wasted time and frustration! Suzanne

 

[Hatton]

Nope ... I rarely use MyDrive but just started the program and it immediately went into Update mode and did it's thing. No crashes on my Windows 10 PC.
What OS are you using? May be worth removing the program and reinstalling it afresh.

I'm using XP

 

[SueB]

In case anyone is wondering, it's the setting in MyDrive Connect here:

View attachment 5763

Thank you for the photo of where the setting was. I've had the same issue with the crash and this has solved it within a few minutes.