New Map update

[Nammy]

Can you really just erase your TOMTOM and get Home to recognize nothing is on there and then it will just add the latest, as mentioned above?

Didn't work

 

[Pedro2NR]

It doesn't work because they have to add the map to your TomTom HOME account.

 

[Nammy]

It doesn't work because they have to add the map to your TomTom HOME account.

That's right and they told me no can do!

This was the last info from TT Tech Support

"Dear Norman,
Thank you for taking the time to contact TomTom Customer Support regarding the Latest Map Guarantee. It is our goal to provide you with an exceptional customer experience. We are always happy to help.

I do apologise for the confusion caused by the code and the errors that you had received. Unfortunately we have no record of you contacting us prior to when the 30 day period expired. So again at this point we are unable to place the maps into the account. However they can be purchased from the HOME program and also from the TomTom web site www.tomtom.com.

If you have any further questions or comments, please email or call us at 866-486-6866 Monday through Friday, 8:30 AM until 7:00 PM EST. Thanks again for writing. At TomTom we believe in showing you the way the easy way.

With Best Regards,

Sierra
The TomTom Customer Support Team"

 

[Pedro2NR]

Sit tight, There should be another map update soon.
This one isn't a big improvement.
what map version do you currently have?

 

[Nammy]

Sit tight, There should be another map update soon.
This one isn't a big improvement.
what map version do you currently have?

My GO 720 I bought in Feb came with ver 705.14

I think there has been a few ver since than.

 

[Pedro2NR]

There has been the 710 and 715. There are 2 different builds of the 710 map. No big difference except for the POI database.
The 715 map is not much difference between the 710 map. It does have the speed limits on most freeways.