Help needed for a One v3

Man that sucks. I just placed it in my map and it works.
I hope a ONE 3rd edition user can help.
 
Yeah it does suck....I have no idea what's going on. I might call tomtom tonight and see what they say...otherwise I'll just return it...not sure what to get to replace it though...don't think I want to try another 3rd edition
 

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