GO920 update problems

[lynray]

I updated my one XL via my laptop and all I get when turning on the Tomtom is red cross in a circle. There seems to be no info anywhere why or how to resolve it. nothing happens using the reset.

 

[dhn]

A red X is indicative of the unit not seeing the application.

Make an Explorer, not Home, backup of your unit's contents. If not sure how, see here: https://www.tomtomforums.com/t17864-how-backup-contents-your-unit-computer-restore.html

Then, connect to Home and install the application offered. Disconnect PROPERLY from Home using the Device Disconnect icon. See if that's better.