Hello all,
My Go 730 has a strange problem where it is not recognised at all by my computer.
The unit works and charges fine no problem. When I connect it to my computer, the unit asks if I would like to connect which I select yes, and then the image of it sitting in the dock is displayed but unfortunately that is all that happens.
The PC does not show that new hardware is connected, nothing appears in My Computer or the device manager, and Home 2 says no device connected.
I've tried charging the unit fully and then connecting, i've tried resetting the device using a paperclip, tried using different USB ports, tried using a different PC altogether, i've even tried installing firmware onto a SD card and connecting after it has started up all to no avail.
I'm using the base dock that was supplied with the unit.
My computer runs Windows 7 64bit.
Any help is hugely appreciated, I don't want to give up on this unit!
Many Thanks.
My Go 730 has a strange problem where it is not recognised at all by my computer.
The unit works and charges fine no problem. When I connect it to my computer, the unit asks if I would like to connect which I select yes, and then the image of it sitting in the dock is displayed but unfortunately that is all that happens.
The PC does not show that new hardware is connected, nothing appears in My Computer or the device manager, and Home 2 says no device connected.
I've tried charging the unit fully and then connecting, i've tried resetting the device using a paperclip, tried using different USB ports, tried using a different PC altogether, i've even tried installing firmware onto a SD card and connecting after it has started up all to no avail.
I'm using the base dock that was supplied with the unit.
My computer runs Windows 7 64bit.
Any help is hugely appreciated, I don't want to give up on this unit!
Many Thanks.