canderson
Moderator
- Joined
- Dec 28, 2007
- Messages
- 13,061
- Location
- Colorado, USA
- TomTom Model(s)
- GO720, GO740, GO 1535, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, GO Discover, TomTom Bridge
If MyDrive Connect doesn't see your device, first attempt to determine if your PC sees your device at all. It should appear as a network device in Device Manager, not a USB device (yes, even though connected via a USB cable) if MyDrive Connect is working correctly. Having established that, have a look at this video:
