- Joined
- Jan 12, 2011
- Messages
- 3
I have the 550 XXL 550 SE from Sams Club. I have noticed a problem when using zip code instead of city to navigate. When I use zip code several times, the unit will only show several instances of "Indianapolis, IN" as the recent search, even though each of those "Indianapolis IN" searches represents a different zip code. It is impossible to tell which "Indianapolis, IN" zip code is represented when I simply try to say "Indianapolis, IN" as my city, because all that comes up are all the recent searches, which all say "Indianapolis, IN" even though "Indianapolis, IN" does not include all of Indianapolis. The problem is that the street I am looking for will not be in any of the "Indianapolis, IN" results, even when I try to just say "Indianapolis" as the city, it does not matter....all that comes up are all the other zip code searches I did, which simply say "Indianapolis, IN" I tried to explain this to three different TOMTOM customer service reps, and they just acted like they had no clue what I was talking about, and even though they promised to call me back, they never did.