hi guys
hope everyone is ok.
had this problem few days now after updating it.
firstly it was stuck on recovery mode so i did the recovery procedure. on mydrive it got up to 100% then restarted and went back to the recovery mode( pc with tomtom image) been doing that for several hours so gave up. next day i switched it on (just hoping it fixed itself somehow) and now its just white screen, nothing else.
got in touch with tomtom headquarters and they told me it is still under warranty from my serial number, they told me they would take care of the repair bills and that i wouldnt have to pay a thing, problem is i would ahve to wait over 2 weeks to get it back. i use my tomtom everyday and i cant afford another one.
i still kept trying to connect to my drive then all of a sudden 2 windows popped up and on each window it said this drive needed formatting which i stupidly clicked on ok. so it looks like i do need to somehow find the firmware and install it on the tomtom manually.
i was wondering if there is a backup or the operating system which i can download to get this my tomtom up and running again.
many thanks guys
hope everyone is ok.
had this problem few days now after updating it.
firstly it was stuck on recovery mode so i did the recovery procedure. on mydrive it got up to 100% then restarted and went back to the recovery mode( pc with tomtom image) been doing that for several hours so gave up. next day i switched it on (just hoping it fixed itself somehow) and now its just white screen, nothing else.
got in touch with tomtom headquarters and they told me it is still under warranty from my serial number, they told me they would take care of the repair bills and that i wouldnt have to pay a thing, problem is i would ahve to wait over 2 weeks to get it back. i use my tomtom everyday and i cant afford another one.
i still kept trying to connect to my drive then all of a sudden 2 windows popped up and on each window it said this drive needed formatting which i stupidly clicked on ok. so it looks like i do need to somehow find the firmware and install it on the tomtom manually.
i was wondering if there is a backup or the operating system which i can download to get this my tomtom up and running again.
many thanks guys