- Joined
- Jan 1, 2023
- Messages
- 18
- Country
- TomTom Model(s)
- GO 620
Hello Everyone,
I have been a user of TomTom devices for the last 12 years, not for day to day use, but for long holiday trips in Australia, NZ, France, Germany, Norway, Ireland, UK, Canada and USA. So I have a fairly good understanding of how everything works. Before I leave home I plan the trips using the MyDrive computer application, route by route, day by day, and save them all to My Routes and "synch the routes as tracks with my devices". I have a TomTom GO620, actually I have two GO620's, one to use and one for a spare, as it is no fun being overseas in a strange country, not knowing where you are, and your device stops working, been there, done that.
The problem is, and I think the problem is getting worse, the devices have a different base map to the MyDrive application. The MyDrive web application and the MyDrive phone app seem to have the same base map, but my GO620 shows a different base map - sometimes the roads are different and sometimes the roads are there, but the GO620 won't drive on them. And as for the TomTom GO phone and iPad app, it is a different map again. I know that it uses the NDS mapping, but it is disconcerting if you plan a map on MyDrive, then jump into a car and call the map up on the TomTom Go app, and it is different.
I remember when a planned stop was a stop. A the device used to warn you of its approach - maybe it was called a waypoint, but it was there. Now the only way to be warned of a stop is to have a lot of short routes (tracks) and every important stop was actually the end of the track. Formerly, you could plan a turn up a side street, or into a carpark, but now the device just ignores that and give no indication of the upcoming stop or the turn into the carpark.
For example, in May we'll be in Scotland and want to stop at Inverewe Gardens, which has a large carpark and the MyDrive application allows you to plan a route into the carpark, as shown:
The phone app shows this: On this occasion the phone app is the same as MyDrive (but without the stop 2 number), but on other occasions it may be different.
This next photo is the GO620 screen: The device lets you drive straight past the planned stop and doesn't utter a word.
Am I missing something? How do I get the TomTom GO620 device to navigate me into the carpark, other than plan a route to the carpark where the end of the route is the carpark. If I do that, I'll have 200 routes instead of 50.
I know I can go into MyDrive, select the route and go Edit > Send Stops, but that just sends the route as a route with stops, and the navigation process is a "join the dots" exercise where the navigation is the device's choice as to where you go, not your choice as per the originally planned route. This is totally different to the original User Manual and YouTubes that show planning a route, adding stops, dragging the route to a different scenic road, etc. And I can't do the "send stops" scenario unless I am in the same country.
As a device where you can preplan 50 routes in USA and Scotland for 25 days of driving and save them to My Routes, like I have done, and expect to be able to get in the car and go on the roads you have planned and stop at the places you want to stop at, well, the TomTom is basically a failure.
Or am I missing something?
Brian Watts
I have been a user of TomTom devices for the last 12 years, not for day to day use, but for long holiday trips in Australia, NZ, France, Germany, Norway, Ireland, UK, Canada and USA. So I have a fairly good understanding of how everything works. Before I leave home I plan the trips using the MyDrive computer application, route by route, day by day, and save them all to My Routes and "synch the routes as tracks with my devices". I have a TomTom GO620, actually I have two GO620's, one to use and one for a spare, as it is no fun being overseas in a strange country, not knowing where you are, and your device stops working, been there, done that.
The problem is, and I think the problem is getting worse, the devices have a different base map to the MyDrive application. The MyDrive web application and the MyDrive phone app seem to have the same base map, but my GO620 shows a different base map - sometimes the roads are different and sometimes the roads are there, but the GO620 won't drive on them. And as for the TomTom GO phone and iPad app, it is a different map again. I know that it uses the NDS mapping, but it is disconcerting if you plan a map on MyDrive, then jump into a car and call the map up on the TomTom Go app, and it is different.
I remember when a planned stop was a stop. A the device used to warn you of its approach - maybe it was called a waypoint, but it was there. Now the only way to be warned of a stop is to have a lot of short routes (tracks) and every important stop was actually the end of the track. Formerly, you could plan a turn up a side street, or into a carpark, but now the device just ignores that and give no indication of the upcoming stop or the turn into the carpark.
For example, in May we'll be in Scotland and want to stop at Inverewe Gardens, which has a large carpark and the MyDrive application allows you to plan a route into the carpark, as shown:
The phone app shows this: On this occasion the phone app is the same as MyDrive (but without the stop 2 number), but on other occasions it may be different.
This next photo is the GO620 screen: The device lets you drive straight past the planned stop and doesn't utter a word.
Am I missing something? How do I get the TomTom GO620 device to navigate me into the carpark, other than plan a route to the carpark where the end of the route is the carpark. If I do that, I'll have 200 routes instead of 50.
I know I can go into MyDrive, select the route and go Edit > Send Stops, but that just sends the route as a route with stops, and the navigation process is a "join the dots" exercise where the navigation is the device's choice as to where you go, not your choice as per the originally planned route. This is totally different to the original User Manual and YouTubes that show planning a route, adding stops, dragging the route to a different scenic road, etc. And I can't do the "send stops" scenario unless I am in the same country.
As a device where you can preplan 50 routes in USA and Scotland for 25 days of driving and save them to My Routes, like I have done, and expect to be able to get in the car and go on the roads you have planned and stop at the places you want to stop at, well, the TomTom is basically a failure.
Or am I missing something?
Brian Watts