XL LIVE GPS position stuck

[GeorgeWi]

Hi, there ! Today after two days using my new XL LIVE map stuck in one place for a few hours , browsing shows planned route with traffic.Restart lost traffic and live services, didn't help with position. Any idea how to fix that? Thank for reply.

 

[dhn]

Did you actually reset the unit (holding the power button for about 10 seconds till you hear the drum roll on that model, I believe .... if it doesn't have a dedicated reset hole).

 

[GeorgeWi]

Hi dhn no drums. Didn't know... there is no reset hole. I tried switch map (got only 1) it help to release position. After that there was no GSP signal. Another shut down-start and it started working, however without live services. Had to log in again and after each start. Now I am home figuring what next.....Thank you for help.

 

[dhn]

Do you have something like a 'network status' icon on your unit that you can select & see what's there. In other words, are you logged in?

 

[GeorgeWi]

Not sure about network icon. I've loged in in frist place today after trouble had to log in again. Shall I delete and restore back from backup?

 

[dhn]

Was it an Explorer, not Home, backup and was it done prior to your having issues?

If so, worth a shot, I guess............

 

[GeorgeWi]

How exactly I can do restart with drums roll? I am holding button and it strating normaly... just krack from speaker. Yes it was backup trough Explorer all files.

 

[mikealder]

Press and HOLD the on/ off switch and keep it pressed for about 20 seconds or until the device starts up with a drum roll, only at this point should you release the on/ off switch - Mike

 

[GeorgeWi]

OK> it started and then restarted, This is hard reset OK? Should sort a few troubles on the waaaaay. I am off to pick missis. Thanks for help.

 

[mikealder]

Resetting the device using the on/ off switch is really a soft reset as you won't lose any settings.

A hard reset is performed using the Change Preferences/ Restore factory defaults option if you do this you will lose settings such as your Home location, recent destinations and any POI warning settings you have made - Mike

 

[GeorgeWi]

Lot to learn. Thank you.