Waiting for GPS Signal

Joined
Sep 11, 2018
Messages
6
Country
<img src="/styles/default/custom/flags/au.png" alt="Australia" /> Australia
TomTom Model(s)
XXL540
Hi,
Has anyone had this problem and what was done to resolve it?

Last week I used my TomTom device to travel more than 4 hours to a place I have never been to previously. The device worked until I stopped at a servo to fill up on fuel and have something to eat. My device would not restart. it remained frozen waiting for a valid gps signal. It stayed like that for 1 and half hours so I switched it off and used my smartphone using Google Maps. At least I had a working map to show me where I am and what routes to take.

After arriving at the destination. I stayed for an hour to pick up an item.

I switched the TomTom device back on, I switch it on and off a few times. then out of the blue it worked again.

After a few miles and still on the Toowoomba Bypass Range I had to stop the car, switched engine off for a comfort stop. I then switched engine on and switched the TomTom device back on, only to have the same thing happen "Waiting for valid GPS signal. I left the device on for at least 2 hours and drove 210klms and still never recovered so I switched it off.

Would this be a TomTom device battery problem or something else?

Thanks.
 
Hello,
If this is for the XXL 540, as in your profile via TomTom Home, do you update the satellite positions with QuickGPSFix?
 

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