Virus on 910.. Can I erase the hard drive an reinstall?

[russell_314]

I think I managed to get a virus on my TomTom GO 910. Norton found host.exe and copy.exe. and quarantined them. I told Norton to restore them thinking maybe it was wrong but I did a scan with Trend Micro and it found several viruses and removed them. Of course I didn't write them down since that would have been the smart thing to do. Now when I double click either my "C" drive or the TomTom drive I get an error "Windows cannot find 'copy.exe'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.". If I want to open them I have to right click then click "Open". Has anyone had this problem? I'm thinking about erasing the drive on the TomTom and on my computer and starting over since I don't want to take a chance of a virus being on my system. I know how to reformat and install Windows but can I do this with the TomTom or would I have to send it back for repair? Thanks for any advice or help

 

[gator919]

when I did a back up, my computer automatically removed mine from the TT unit and it has been working fine

 

[raincloud]

Look further down the threads and there is a thread called Virus!