Unsuccessful Obtaining RDS Traffic

[tranquility]

I bought my GPS in Toronto and recently traveled to Montreal. I notice that the satellite/traffic? indicator remains in the 'search' mode and no green light shows up. The GPS otherwise works fine but I don't receive any traffic updates: is there something wrong w/ my unit (XL350TM)? Thx.

 

[dhn]

By 'green light', you mean the green dot at the top of the traffic bar? Strange, there is supposed to be coverage using the rds-tmc combo antenna/car charger in that city. See here:
http://www.ttwnetwork.com/index.php/solutions/2013-04-02-15-39-16/coverageareas/145-montreal-Canada

Don't know what to tell you.............

 

[Arno]

Have you tried a Reset.
Depending on device, hold the power button until the TomTom drums sound or use a paper clip carefully inserted in the hole underneath named Rest.

 

[tranquility]

Yes, the green dot above the traffic bar: right now it's just a car and an arrow thing, like it's still searching for a signal. The USB cable is fine since my unit is charging...but somehow the traffic/satellite is not working. Will try a reset.

 

[dhn]

You noticed in the link I provided, it said coverage was only weekdays in Montreal? Were you there, by chance, on a weekend?

 

[tranquility]

You noticed in the link I provided, it said coverage was only weekdays in Montreal? Were you there, by chance, on a weekend?

No I was there throughout the week. Will report back after I try some things. Thx for your comments.

 

[tranquility]

Ok, there was a signal sometimes, but it's not consistent like it is in Toronto. Not sure why.

 

[alfie67]

If you haven't tried it, position your power cord with the egg-receiver as high as possible. It makes a difference for me when I'm at the fringe reception area.

 

[canderson]

Apologize for renaming the thread, but it may help later when other users are hoping to solve a similar problem.

@tranquility
For what it's worth, the traffic data for your unit does not come from a satellite -- it is broadcast at inaudible frequencies by FM stations in major cities.

 

[tranquility]

The 'egg' thing is as high as possible the way I have it set-up. It works fine in Toronto, the signal is always there, but in Montreal, it's just intermittently...I guess that I'll have to chalk it up to different cities/different setups?

I realize that my traffic is only FM and not satellite, but there is a noticeable difference between the 2 cities.

No worries about renaming the thread.

 

[canderson]

Does it appear that your device is successfully locating the station(s) in the Montreal area? Have you tried forcing it to any of the known RDS frequencies? I believe 91.9 (CKLX) was the preferred station at one time if you anywhere in downtown, with 92.9 out Vermont as a backup.

 

[tranquility]

Sorry for late reply: it seems to be working now. Thx for everyone's comments.