TomTom XL [No Update]

[cbco]

Hi all,

As you can probably tell, I am new here, so I apologise if this is a simple fix.

I installed TomTom HOME earlier today in hope of updating my TomTom XL, which I believe is a 30 Series / 330.

Issue is, when it looks for new updates I get this message:

Error during scanning for navigation items HomeBase /IO: Error reading file: E:\voices \data162.chk @.\portable\cfile.cpp(2013) 00000570

I then attempt to back my TomTom up, and I receive this error message:

ERROR: DesktopLib/FileCopy/Error: An error occurred. Unable to create the files required to copy this item to your computer.
@ .\controller\FileCopyThread.cpp(137)
An error occurred while reading this file: "E:\voices\data162.chk"
An error occurred while writing to this file: "C:\Documents and Settings\Colin\My Documents\TomTom\HOME\Backup\XL\Backup01\InternalMemory\voices\data162.chk"
in .\controller\FileCopyThread.cpp:137
Stack:
0. chrome://tthome/content/ui/bindings/commit.js:82
error(textOrException);
1. chrome://tthome/content/ui/bindings/ttwizard.xml:1061
this._commitFailed(i, commitPage);
2. chrome://tthome/content/logic/util.js:79
return func.apply(obj, arguments);
3. chrome://tthome/content/logic/dllUtils.js:77
this._errorCallback(e);
4. chrome://tthome/content/logic/dllUtils.js:69
this._errorFatal(error);

Time: Wed, 29 Dec 2010 23:21:05 GMT

Any ideas? I was hoping to get my TomTom up-to-date ASAP as I've noticed quite a lot of the streets out drastically out of date!

Thanks in advance.

 

[dhn]

See here:
https://www.tomtomforums.com/genera...4-how-backup-contents-your-unit-computer.html

 

[cbco]

Hi,

Thank you for replying.

When I come to pasting the file from my device to a folder in C:, I keep getting this pop up:

Cannot copy file: cannot read from the source file or disk.

.

So in effect, it won't allow me to paste the files over.

 

[mvl]

It looks like one file is bad on your Tomtom drive.

Try running:
chkdsk e: /r

It will attempt to repair the Tomtom drive.

Then see if you can back it up.

 

[cbco]

Hi,

Using chkdsk e: /r

Thanks.

 

[mvl]

Say "N" to the prompt. It will probably fix your issues.