tomtom one not readable

[MEGATHUNDER]

when i plug my tomtom one into my mac (10.5.8) it says the the disk is not readable. also when i turn the tomtom on it show the sd card coming out of the tomtom with a red cross on it. does anyone know how to help.

 

[mikealder]

Which tomtom One have you got as there are loads of different types, on the base of the device will be a part number something like 4N01.006 can you post back with the device number - Mike

 

[MEGATHUNDER]

Which tomtom One have you got as there are loads of different types, on the base of the device will be a part number something like 4N01.006 can you post back with the device number - Mike

the number is 4N00.004

 

[dhn]

Could be this:
ONE New Edition, no internal flash, SiRF Star III chip, recognized as ONE v3 when connected to PC -
Number is 4N00.004.2

If so, maybe the sd card is faulty????

 

[MEGATHUNDER]

i guess my sd card is faulty. what course of action can i take.?

 

[dhn]

If indeed yours is a device where everything is on the card .... including the map .... and you do NOT have a backup, you are out of luck, I'm afraid. (Unless your unit is still under warranty....) You'd have to buy a new map. The other stuff (application, voices, can always be dl for free).

If you did make a backup, then get yourself a new card (no more than 2-gig for that model, I think) and use Finder to restore the backup.

 

[MEGATHUNDER]

will any type of sd card be ok or do i need a particular brand.

 

[mikealder]

Put the card in to a card reader directly connected to the Mac and see if you can view the files/ folders on the device? it might just need the software reinstalling which can be achieved without using Home - Mike

 

[MEGATHUNDER]

i got a new sd card and everythings fine. thanks for all your help