TomTom Go730 wont turn on

[mccririck]

I have left it charging for a few hours, the green light shows, and tried resetting it with a paperclip but it does nothing. Can anyone help?

 

[dhn]

Did you hear the drum sounds when you reset the device?

 

[Alan Baker]

I have left it charging for a few hours, the green light shows, and tried resetting it with a paperclip but it does nothing. Can anyone help?

 

[Alan Baker]

I have the same with a new one purchased off e bay . Tried reset button just the sound of Tom toms for a few seconds then nothing .

 

[Willy875]

I have the same with a new one purchased off e bay . Tried reset button just the sound of Tom toms for a few seconds then nothing .

It's the battery that died and you just bought a GO 730 which is no longer updated by Tomtom.

 

[Alan Baker]

Did you hear the drum sounds when you reset the device?

 

[Alan Baker]

Yes heard Tom toms then nothing tried three presses of start button but no message on screen or green light after removing from charger . Was charged for 12 Hrs.

 

[Willy875]

Yes heard Tom toms then nothing tried three presses of start button but no message on screen or green light after removing from charger . Was charged for 12 Hrs.

As already said, it is the battery that is dead and no longer holds a charge.

 

[Alan Baker]

I know this sounds stupid ### but it’s brand new, it gets the sound of the Tomtoms so not that flat , but you might be right as it was purchased some time ago and not used , I wonder if there’s a way of putting power to the Tom Tom to see if it works , I’ve tried it connected to charger ???????.

 

[Arno]

Did you connect it to wall charger, not computer?
IIRC, that device was built in 2007 or 2008.
My GO 930 from 2008 needed a new battery in 2015.

 

[Alan Baker]

Did you connect it to wall charger, not computer?
IIRC, that device was built in 2007 or 2008.
My GO 930 from 2008 needed a new battery in 2015.

Ok I will try battery thanks for that Al.