Another idea to try:
1) backup device (or if you already have a backup you can skip this)
2) format device
3) unplug device so that it starts up and has a red x
4) plug device into computer and let Home2 keep updating software, map, etc
Hi There,
Thank you I have tried this but am getting another error now;
This is the error code or more info on it:
ERROR: 573/#
https://home.tomtom.com/account/setDevice: Error from server: You have an invalid version of the TomTom application installed on your TomTom device. To use HOME you need to install the correct version of the TomTom application.
You have an invalid version of the TomTom application installed on your TomTom device. To use HOME you need to install the correct version of the TomTom application.
Error code: 573
Debug info from server: InvalidModelOrNavcoreException %3A The combination of model and navcore version provided is not supported
URL:
https://home.tomtom.com/account/setDevice
Additional information: info = [object]
info.func = [string] account/setDevice
info.args = [object]
info.args.deviceCode = [string] AK7AJ3D8NS
info.args.deviceSerial = [string] J42208I000VL
info.args.deviceModel = [string] go730_2048
info.args.deviceNavcoreVersion = [string] 9.400
info.args.deviceParameters = [string] {"ApplicationVersion":"851694.1","ApplicationVersionVersionNumber":"9400","VehicleBrand":"","VehicleModel":""}
info.method = [string] POST
info.useCache = [string] false
info.dryRun = [string] false
info.xmluploadbody = [object] empty
Severity: 1105
Stack:
0. chrome://tthome/content/logic/comm.js:468
xmluploadbody: this.xmluploadbody
1. chrome://tthome/content/logic/comm.js:430
this._doneCallbacks();
2. chrome://tthome/content/logic/comm.js:277
this.request.onload = function() { me._done(true); }
Time: Thu, 23 Feb 2012 10:00:31 GMT
Any Ideas at all please?
