Tom Tom Home - G0910

[Gramac]

Hi,

I have upgraded navcore and maps etc and then had a catastophic hard drive failure meaning a fresh install. How do I get the new Tom Tom home to 'mary' up to my 910 Go?

Thanks

Gramac

 

[dhn]

Hopefully, when you open Home, it should read the email address you used for your account from the ttgo.bif file on your unit and that should appear on the log in area in Home.

If it does not, try manually inputting the email address/PW you used initially and see if your unit is then recognized in Home.

 

[Gramac]

Hi,


Using notepad to view the TTGO.BIF file, I cannot see my e-mail address in the file.

 

[Gramac]

Him

This is the ttgo.bif file contents;

[TomTomGo]
DeviceName=TomTom GO
DeviceVersionHW=GO 910
DeviceSerialNumber=V7xxxxx
DeviceUniqueID=AKUA8xxxxx
RamDiskVersion=20090403
BootLoaderVersion=55106
LinuxVersion=303268
ApplicationVersionVersionNumber=8412
ApplicationVersion=1236
UserLanguage=English UK
UserName=
LastConnectionTime=2010/01/19,20:30:52,UTC
LastConnectionPhone=,
GPSFirmwareVersion=GSW3.2.4TT_3.1.00.12-C35B1.02
BuiltInColorScheme0=Belgica
BuiltInColorScheme1=Brittanica
BuiltInColorScheme2=America
BuiltInColorScheme3=Germanica
BuiltInColorScheme4=Australia
BuiltInColorScheme5=Deuteranopia
BuiltInColorScheme6=Greys
BuiltInColorScheme7=Antarctica
BuiltInColorScheme8=Africa
BuiltInColorScheme9=Astra
CurrentColorSchemeBuiltIn=4
CurrentVoiceInfo=Kate
CurrentMap=Europe
CurrentMapVersion=840.2562
CurrentHomeLocation=XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Traffic=N
CurrentFuelpricesType=1
CurrentFuelpricesTypeString=Diesel
CurrentFuelpricesLastFullUpdate=1261731607
ValueRatio=A19+CuxJyPROhpzBPw==
Features=PlusDownloadDynamic,PlusDownloadGeneral,PlusDownloadMap,PlusDownloadPOI,PlusDownloadScheme,PlusDownloadUpgrade,PlusDownloadVoice,PlusDownloadRingTone,PlusMessageNotification,PlusPushChannel,PlusTraffic,PlusWeather,PlusEphemeris,PlusBuddies,PlusMobileSafetyCameras,PlusRoadConditions,PlusFixedSafetyCameras,PlusFuelPrices,HDTraffic,Hercules,HerculesTraffic,Oxford,TrackMe,PlusTripReporting,OnDevicePayments,HidRemote,HomeBackup,GPRSEngine,VoiceRecording,TTS,TTSCompressed,TTSLoquendo700,MP3,IPOD,MusicPlayer,PhotoViewer,PhotoJPGViewer,PhotoBMPViewer,VoiceBrowser,LinkVolumeToNoise,MapShare,Newyork,Itinerary,Caymann,Durham,Leeway,Handsfree,PhoneFeatures,CarSymbol,TextureRendering,ExtraSounds,UserSkin,RichPOI,RDSTMC,Prague,Bluetooth,HardDisk,Microphone,ExternalModem,SMSSupported,SupportGetAMap,LiveServices
SupportedPatchTypes=3F
NrSupportedErrorTypes=132
UserPatchDatVersion=102
CompressedPatchVersion=150
MapServerPatchDatVersion=104
DeletedPoiDatVersion=200
ServerLineIndexDatVersion=102
ServerNameIndexDatVersion=102
MapShareSupportedProviders=203
CharacterSet=Latin-1
VehicleBrand=
VehicleModel=
VehicleOptions=

 

[Gramac]

Here is the error mesage;

ERROR: 573/#https://community.tomtom.com/shop/onetimeDeviceUpdates: Error from server: You have an invalid version of the TomTom application installed on your TomTom device. To use HOME you need to install the correct version of the TomTom application.
You have an invalid version of the TomTom application installed on your TomTom device. To use HOME you need to install the correct version of the TomTom application.
Error code: 573
URL: https://community.tomtom.com/shop/onetimeDeviceUpdates
Additional information: info = [object]
info.func = [string] shop/onetimeDeviceUpdates
info.args = [object]
info.args.deviceModel = [string] go910
info.args.deviceCapabilities = [string] ArrivalSounds Bluetooth CarSymbol Caymann Documents Durham ExternalModem ExtraSounds GPRSEngine HDTraffic Handsfree HardDisk Hercules HerculesTraffic HidRemote HomeBackup IPOD Itinerary Leeway LinkVolumeToNoise LiveServices MP3 MapOverlays MapShare Microphone MusicPlayer Newyork NotAutomotiveEmbedded OnDevicePayments Oxford PhoneFeatures PhotoBMPViewer PhotoJPGViewer PhotoViewer PlusBuddies PlusDownloadDynamic PlusDownloadGeneral PlusDownloadMap PlusDownloadPOI PlusDownloadRingTone PlusDownloadScheme PlusDownloadUpgrade PlusDownloadVoice PlusEphemeris PlusFixedSafetyCameras PlusFuelPrices PlusMessageNotification PlusMobileSafetyCameras PlusPushChannel PlusRoadConditions PlusTraffic PlusTripReporting PlusWeather Prague RDSTMC RichPOI Ringtone SMSSupported SmsReceivedSound StartupImage SupportGetAMap SuspendImage TTS TTSCompressed TTSLoquendo700 TextureRendering TrackMe Traffic UserSkin VoiceBrowser VoiceRecording WarningSounds screensize=480x272
info.args.deviceParameters = [string] {"ApplicationVersion":"1236","ApplicationVersionVersionNumber":"8412","VehicleBrand":"","VehicleModel":""}
info.args.deviceSerial = [string] V74396I02821
info.args.deviceCode = [string] AKUA8BSCR2
info.args.deviceNavcoreVersion = [string] 8.412

info.method = [string] GET
info.useCache = [string] true
info.dryRun = [string] false
info.xmluploadbody = [object] empty

Severity: 1103
Stack:
0. chrome://tthome/content/logic/comm.js:468
xmluploadbody: this.xmluploadbody
1. chrome://tthome/content/logic/comm.js:430
this._doneCallbacks();
2. chrome://tthome/content/logic/comm.js:277
this.request.onload = function() { me._done(true); }

Time: Thu, 13 May 2010 17:02:37 GMT


Thanks


Gramac.

 

[dhn]

Did you try to manually enter your user name in Home?

 

[Gramac]

No, I never logged in......Should I log in with my old account?

 

[dhn]

Yes, please try and see if that helps...........

 

[Gramac]

I have logged in but still get the message;

I have attached a screen shot.

 

[Gramac]

Here's a better one !!!

 

[dhn]

Peraps a call to support may be in order.

0845 161 0009
Monday - Friday: 09:00 - 18:30 GMT

 

[mvl]

You have a hacked software version on your device, see the announcement above.

To reinstall official software, follow the steps here.