temporarily unavailable

[Stephen Jones]

I have been trying each night for a few days now to update my Tom Tom. In Tom Tom home, I get a message "your map has not been updated for 20 weeks. Unfortunately Map Share corrections are temporarily not available"

If I click on Update, I get an error message that HOME cannot connect to the Tom Tom server. I have searched Tom Tom support for an answer to this with no luck. I read something about problems with a lot of traffic to the site, but I do not know if my issue is related to this, or there is something wrong at my end.

Is anyone else having this problem or can anyone shed any light on it for me.

Regards

Stephen J

 

[dhn]

Connect the unit to the computer. Start Home. Then see here:
https://uk.support.tomtom.com/app/answers/detail/a_id/17887

 

[larry17]

That link is dead. i still have this problem as well on the last 2 Australian maps! TT support no help - say problem was fixed on the last map but it appears that is not true.

 

[dhn]

Try this link:
http://us.support.tomtom.com/app/answers/detail/a_id/7394

You may have to change your country to US to see it. Not sure.