Synced my plan.totom route but the sat nav won't follow it

[Siftersam]

After following a couple of iffy roads suggested by the TomTom I decided to plan my route using plan tomtom.com in advance so I could be confident of the journey. I synced this with the device and selected it. I then set off. To my surprise I found that although the route was displayed on the screen the device did not announce turns and the location icon would run off the screen unless I bothered to scroll the screen manually. Is this normal or am I making a mistake? If normal then it seems pointless planning a route in advance.
Thanks for any suggestions.

 

[RobU]

I had a similar problem. I recorded a far easier route using my TomTom record function. I set it to follow the recorded route but it ignores it and follows the route set as if I had just plugged in the destination as usual

 

[Bo66it]

I too, was having problems. When you have selected your journey... press Re-Centre on screen, that should work as it did for me. Been having problems doing routes on route planner, sync it with the sat nav and does not show. I do
the routes on the sat nav now, and save, that works.

 

[raesewell]

You may have to put in more waypoints, Tomtom has a habit of taking you down narrow lanes to save you 10 seconds on your journey, just one of its little foibles.

 

[Bo66it]

I tend to put waypoints into my journey plans to keep me on track!

 

[raesewell]

The emphasis was on "More"