Supporting program/app when installing mydrive

[Versys1000SE-2019]

Hi everybody, looking for a little bit of help with installing mydrive connect. I was told to unistall by support and reinstall but when reinstalling I have an error message saying no app/program to support. I was wondering if anybody else has came across this problem or has a solution for this. Thanks in advance

 

[Willy875]

you download mydrive connect from the Tomtom website https://www.tomtom.com/en_gb/navigation/mydrive-connect/

 

[Dzonib]

you download mydrive connect from the Tomtom website https://www.tomtom.com/en_gb/navigation/mydrive-connect/

I'm experiencing the same issue. Downloaded from the right location and still nothing. Any other suggestion?

 

[Willy875]

I'm experiencing the same issue. Downloaded from the right location and still nothing. Any other suggestion?

If your device does not connect to Mydrive connect try this link https://help.tomtom.com/hc/en-gb/ar...ce-not-connecting-to-computer-MyDrive-Connect

If still the same, try with another computer if possible.