Just noticed that lately this hasn't been working. I comes up with the error "HOME couldn't reach the TomTom server to upload your safety camera reports but they will be uploaded next time." followed by a green tick indicating that it worked. It obviously hasn't worked because it offers to upload my camera reports next time Ii connect my TomTom XL even when I haven't added any.
I'm using TomTom Home version 2.9.3.1836 on Mac OS X 10.8.2
Profile folder = /Users/jameshitch/Library/Application Support/TomTom HOME/Profiles/fr4jmbd3.default
Installation folder = /Applications/TomTom HOME.app/Contents
Plugins folder = /Applications/TomTom HOME.app/Contents/Resources/plugins
Data folder = /Users/jameshitch/Documents/TomTom/HOME
Version = 2.9.3.1836
Language = en-GB
User name = [removed]
Login status = User is logged in
Server = https://home.tomtom.com/redir/
Connection settings = Auto-detect proxy settings for this network
Installed add-ons = Map status indicator 1.7.1, TomTom HOME default theme 1.0.2
Name = TomTom XL
Device Code = [removed]
Serial number = GJ[removed]
Capabilities = CarSymbol Caymann CaymannAlwaysOn DangerZonesCameras Durham HomeBackup InternalFlash Leeway LinkVolumeToSpeed MapShare MultipleMaps Newyork NotAutomotiveEmbedded PermanentMapCfg PlusEphemeris PlusOrRDSTMCTraffic PlusSafetyCamerasStatic RDSTMC RouteInfoBackToSummary SDK SettingsOverride SimpleMapBrowserButtonBar StartupImage SuspendImage TTS TTSCompressed TTSLoquendo700 Traffic USBAccessories VoiceBrowser ZeroVolumeSupported screensize=480x272
Storage devices = Internal Memory (/Volumes/INTERNAL) - Active
Installed Items = program/Navigator 9.465, phonedb/connect2internet 15, startupscreen/splashw 1, suspendscreen/antitheftw 1, carsymbol/-default 1, carsymbol/BlueCar 1, carsymbol/ClassCar 1, carsymbol/FamilyCar 1, carsymbol/FinnedCar 1, carsymbol/GreyCar 1, carsymbol/Oldtimer 1, carsymbol/RaceCar 1, carsymbol/RedCar 1, carsymbol/SportsCabrio 1, carsymbol/SportsCar 1, carsymbol/SUV 1, carsymbol/YellowCar 1, carsymbol/Hyundai_Coupe_RED 1, loquendovoice/English (UK) - Kate 700, loquendovoice/English (UK) - Simon 700, colorscheme/0001_Google_Maps_Optimized_For_Tomtom 1, voice/English(UK) - Sylvia 1, voice/English(UK) - Tim 4, voice/English(UK) - Jane 4, voice/English(US) - NY Cabby 1, voice/English(US) - The Don 1, zipcode/Great_Britain 900, zipcode/Nederland 900, ephemeris/Ephemeris 1356005561, map/Europe_West 865.3245, safetycamera/Autovelox_IT_TomTom 24421, safetycamera/Blitzer_AT_TomTom 24414, safetycamera/Blitzer_CZ_TomTom 24427, safetycamera/Blitzer_DE_TomTom 24416, safetycamera/Fartkamera_SE_TomTom 24425, safetycamera/Fartsboks_NO_TomTom 24423, safetycamera/Flitspaal_NL_TomTom 24422, safetycamera/Kamerat_FI_TomTom 24418, safetycamera/Radar_BE_TomTom 24415, safetycamera/Radar_ES_TomTom 24417, safetycamera/Radar_PT_TomTom 24424, safetycamera/Safety_Cam_EE_TomTom 24439, safetycamera/Safety_Cam_FR_Premium 23972, safetycamera/Safety_Cam_GR_TomTom 24432, safetycamera/Safety_Cam_HU_TomTom 24434, safetycamera/Safety_Cam_IE_TomTom 24441, safetycamera/Safety_Cam_LT_TomTom 24440, safetycamera/Safety_Cam_LU_TomTom 19910, safetycamera/Safety_Cam_LV_TomTom 24438, safetycamera/Safety_Cam_PL_TomTom 24426, safetycamera/Safety_Cam_RO_TomTom 24435, safetycamera/Safety_Cam_SI_TomTom 24436, safetycamera/Safety_Cam_SK_TomTom 24437, safetycamera/Safety_Cam_UK_TomTom 24420, safetycamera/Radar_FR_TomTom 23944
Error incident IDs =
* Computer info:
Operating system: Mac OS X 10.8.2 Intel
Free memory: 20971520 bytes
User home directory: "/Users/jameshitch/Documents/"
Home volume space: 974198 / 1048549 MB
Temporary directory: "/Users/jameshitch/Library/Caches/TemporaryItems/"
Temp volume space: 974198 / 1048549 MB
Install directory: "/Applications/TomTom HOME.app/Contents/"
Install volume space: 974198 / 1048549 MB
External volume devices: / [] 974198 / 1048549 MB ; /Volumes/FreeAgent Drive [FreeAgent Drive] 336262 / 941973 MB ; /home [] 0 / 0 MB ; /net [] 0 / 0 MB ; /Volumes/INTERNAL [INTERNAL] 362 / 1885 MB ; /Volumes/Seagate [Seagate] 928695 / 953869 MB
OS login name: "[removed]"
Host name: "James’s Mac mini"
Date and time: 2012-12-15 12:48:37
* HOME info:
DLL Version: 2.9.3.1836
MapShare DLL Version: 2.9.3.1836
Language: en-GB
* Connected device: "TomTom XL"
ID: "[removed]"
Type: "gj_2048_tts"
Serial: "GJ[removed]"
MapShare information:
Patch format version: 2.4
Map patch downloads: true
POI patch downloads: false
Feedback email address:
Patches to upload: 0
POI Subscriptions:
ttgo.bif file contents:
[TomTomGo]
DeviceName=TomTom XL
DeviceVersionHW=XL
DeviceSerialNumber=GJ[removed]
DeviceUniqueID=[removed]
RamDiskVersion=20120927
BootLoaderVersion=55274
LinuxVersion=842337
ApplicationVersionVersionNumber=9465
ApplicationVersion=1074274.2
UserLanguage=English UK
UserName=[removed]
LastConnectionTime=Never
GPSFirmwareVersion=2.16.201 77382
BuiltInColorScheme0=Belgica
BuiltInColorScheme1=Brittanica
BuiltInColorScheme2=America
BuiltInColorScheme3=Germanica
BuiltInColorScheme4=Australia
BuiltInColorScheme5=Deuteranopia
BuiltInColorScheme6=Greys
BuiltInColorScheme7=Antarctica
BuiltInColorScheme8=Africa
BuiltInColorScheme9=Astra
BuiltInColorScheme10=Asia
BuiltInColorScheme11=Brasilia
BuiltInColorScheme12=Concordia
BuiltInColorScheme13=NewAnglia
CurrentColorSchemeBuiltIn=11
CurrentVoiceInfo=Kate
CurrentMap=Europe_West
CurrentMapVersion=865.3245
CurrentHomeLocation=51.35217,0.51988,16 Harptree Drive, Chatham
Traffic=N
CurrentFuelpricesType=
CurrentFuelpricesTypeString=
CurrentFuelpricesLastFullUpdate=
ValueRatio=A9t2j6njzUXsCy87eg==
Features=PlusOrRDSTMCTraffic,PlusEphemeris,PlusSafetyCamerasStatic,HomeBackup,TTS,TTSCompressed,TTSLoquendo700,VoiceBrowser,LinkVolumeToSpeed,ZeroVolumeSupported,MapShare,Newyork,Caymann,CaymannAlwaysOn,Durham,Leeway,RouteInfoBackToSummary,CarSymbol,PermanentMapCfg,RDSTMC,InternalFlash,SettingsOverride,SDK,USBAccessories,SimpleMapBrowserButtonBar,MultipleMaps,Traffic,DangerZonesCameras
UnsupportedFeatures=PlusDownloadDynamic,PlusDownloadGeneral,PlusDownloadMap,PlusDownloadPOI,PlusDownloadScheme,PlusDownloadUpgrade,PlusDownloadVoice,PlusDownloadRingTone,PlusMessageNotification,PlusForceMessageNotification,PlusPushChannel,PlusTraffic,PlusWeather,PlusBuddies,PlusSafetyCamerasDynamic,PlusRoadConditions,PlusFuelPrices,PlusFuelPriceTimestamp,HDTraffic,Hercules,HerculesTraffic,Oxford,TrackMe,PlusTripReporting,OnDevicePayments,HidRemote,GPRSEngine,VoiceRecording,ASR,ASRCnC,TTSUncompressed,TTSNuance51,MP3,IPOD,MusicPlayer,PhotoViewer,PhotoJPGViewer,PhotoBMPViewer,Games,LinkVolumeToNoise,Itinerary,MAC,DepartureAdvisor,VehicleProfile,MapShareVehicleProfile,Handsfree,PhoneFeatures,3DCarModels,TextureRendering,ExtraSounds,UserSkin,RichPOI,FrequentDestinations,InternalModem,Prague,Bluetooth,HardDisk,SDSlot,Microphone,ExternalModem,SMSSupported,Keyboard,SupportKeyControl,SupportGetAMap,Work,WorkEnabled,WorkPromotion,WorkTuria,WorkMurcia,WorkBremen,WorkUsePlus,WorkStartUpPromotion,LiveServices,HTTPActivation,AltDefaultCarSymbol,MapOverlays,Documents,WarningSounds,ArrivalSounds
SupportedPatchTypes=3F
NrSupportedErrorTypes=138
UserPatchDatVersion=102
CompressedPatchVersion=200
MapServerPatchDatVersion=105
DeletedPoiDatVersion=200
ServerLineIndexDatVersion=102
ServerNameIndexDatVersion=102
MapShareSupportedProviders=243
CharacterSet=TTU
VehicleBrand=
VehicleModel=
VehicleOptions=
tthome.bif file contents:
[TomTomHOME]
UserName=[removed]
IL #1: 'Internal Memory' 362 free/1885 total MB Block Size 32768 Media Name 'InternalMemory' serial $75dc0000, Writable
* Connection Status:
Test1: Request Code of http://home.tomtom.com/media/suppliers/check.png: 200, (Success)
Test2: Request Code of https://home.tomtom.com/media/suppliers/check.png: 200, (Success)
Test3: Request Code of http://download.tomtom.com/sweet/application/releases/check.png: 200, (Success)
Test4: Request Code of http://download.tomtom.com/sweet/application/releases/check.zip: 200, (Success)
Test5: Request Status of http://download.tomtom.com/sweet/application/releases/check.zip for Byte Range: 206, (Success)
I'm using TomTom Home version 2.9.3.1836 on Mac OS X 10.8.2
Profile folder = /Users/jameshitch/Library/Application Support/TomTom HOME/Profiles/fr4jmbd3.default
Installation folder = /Applications/TomTom HOME.app/Contents
Plugins folder = /Applications/TomTom HOME.app/Contents/Resources/plugins
Data folder = /Users/jameshitch/Documents/TomTom/HOME
Version = 2.9.3.1836
Language = en-GB
User name = [removed]
Login status = User is logged in
Server = https://home.tomtom.com/redir/
Connection settings = Auto-detect proxy settings for this network
Installed add-ons = Map status indicator 1.7.1, TomTom HOME default theme 1.0.2
Name = TomTom XL
Device Code = [removed]
Serial number = GJ[removed]
Capabilities = CarSymbol Caymann CaymannAlwaysOn DangerZonesCameras Durham HomeBackup InternalFlash Leeway LinkVolumeToSpeed MapShare MultipleMaps Newyork NotAutomotiveEmbedded PermanentMapCfg PlusEphemeris PlusOrRDSTMCTraffic PlusSafetyCamerasStatic RDSTMC RouteInfoBackToSummary SDK SettingsOverride SimpleMapBrowserButtonBar StartupImage SuspendImage TTS TTSCompressed TTSLoquendo700 Traffic USBAccessories VoiceBrowser ZeroVolumeSupported screensize=480x272
Storage devices = Internal Memory (/Volumes/INTERNAL) - Active
Installed Items = program/Navigator 9.465, phonedb/connect2internet 15, startupscreen/splashw 1, suspendscreen/antitheftw 1, carsymbol/-default 1, carsymbol/BlueCar 1, carsymbol/ClassCar 1, carsymbol/FamilyCar 1, carsymbol/FinnedCar 1, carsymbol/GreyCar 1, carsymbol/Oldtimer 1, carsymbol/RaceCar 1, carsymbol/RedCar 1, carsymbol/SportsCabrio 1, carsymbol/SportsCar 1, carsymbol/SUV 1, carsymbol/YellowCar 1, carsymbol/Hyundai_Coupe_RED 1, loquendovoice/English (UK) - Kate 700, loquendovoice/English (UK) - Simon 700, colorscheme/0001_Google_Maps_Optimized_For_Tomtom 1, voice/English(UK) - Sylvia 1, voice/English(UK) - Tim 4, voice/English(UK) - Jane 4, voice/English(US) - NY Cabby 1, voice/English(US) - The Don 1, zipcode/Great_Britain 900, zipcode/Nederland 900, ephemeris/Ephemeris 1356005561, map/Europe_West 865.3245, safetycamera/Autovelox_IT_TomTom 24421, safetycamera/Blitzer_AT_TomTom 24414, safetycamera/Blitzer_CZ_TomTom 24427, safetycamera/Blitzer_DE_TomTom 24416, safetycamera/Fartkamera_SE_TomTom 24425, safetycamera/Fartsboks_NO_TomTom 24423, safetycamera/Flitspaal_NL_TomTom 24422, safetycamera/Kamerat_FI_TomTom 24418, safetycamera/Radar_BE_TomTom 24415, safetycamera/Radar_ES_TomTom 24417, safetycamera/Radar_PT_TomTom 24424, safetycamera/Safety_Cam_EE_TomTom 24439, safetycamera/Safety_Cam_FR_Premium 23972, safetycamera/Safety_Cam_GR_TomTom 24432, safetycamera/Safety_Cam_HU_TomTom 24434, safetycamera/Safety_Cam_IE_TomTom 24441, safetycamera/Safety_Cam_LT_TomTom 24440, safetycamera/Safety_Cam_LU_TomTom 19910, safetycamera/Safety_Cam_LV_TomTom 24438, safetycamera/Safety_Cam_PL_TomTom 24426, safetycamera/Safety_Cam_RO_TomTom 24435, safetycamera/Safety_Cam_SI_TomTom 24436, safetycamera/Safety_Cam_SK_TomTom 24437, safetycamera/Safety_Cam_UK_TomTom 24420, safetycamera/Radar_FR_TomTom 23944
Error incident IDs =
* Computer info:
Operating system: Mac OS X 10.8.2 Intel
Free memory: 20971520 bytes
User home directory: "/Users/jameshitch/Documents/"
Home volume space: 974198 / 1048549 MB
Temporary directory: "/Users/jameshitch/Library/Caches/TemporaryItems/"
Temp volume space: 974198 / 1048549 MB
Install directory: "/Applications/TomTom HOME.app/Contents/"
Install volume space: 974198 / 1048549 MB
External volume devices: / [] 974198 / 1048549 MB ; /Volumes/FreeAgent Drive [FreeAgent Drive] 336262 / 941973 MB ; /home [] 0 / 0 MB ; /net [] 0 / 0 MB ; /Volumes/INTERNAL [INTERNAL] 362 / 1885 MB ; /Volumes/Seagate [Seagate] 928695 / 953869 MB
OS login name: "[removed]"
Host name: "James’s Mac mini"
Date and time: 2012-12-15 12:48:37
* HOME info:
DLL Version: 2.9.3.1836
MapShare DLL Version: 2.9.3.1836
Language: en-GB
* Connected device: "TomTom XL"
ID: "[removed]"
Type: "gj_2048_tts"
Serial: "GJ[removed]"
MapShare information:
Patch format version: 2.4
Map patch downloads: true
POI patch downloads: false
Feedback email address:
Patches to upload: 0
POI Subscriptions:
ttgo.bif file contents:
[TomTomGo]
DeviceName=TomTom XL
DeviceVersionHW=XL
DeviceSerialNumber=GJ[removed]
DeviceUniqueID=[removed]
RamDiskVersion=20120927
BootLoaderVersion=55274
LinuxVersion=842337
ApplicationVersionVersionNumber=9465
ApplicationVersion=1074274.2
UserLanguage=English UK
UserName=[removed]
LastConnectionTime=Never
GPSFirmwareVersion=2.16.201 77382
BuiltInColorScheme0=Belgica
BuiltInColorScheme1=Brittanica
BuiltInColorScheme2=America
BuiltInColorScheme3=Germanica
BuiltInColorScheme4=Australia
BuiltInColorScheme5=Deuteranopia
BuiltInColorScheme6=Greys
BuiltInColorScheme7=Antarctica
BuiltInColorScheme8=Africa
BuiltInColorScheme9=Astra
BuiltInColorScheme10=Asia
BuiltInColorScheme11=Brasilia
BuiltInColorScheme12=Concordia
BuiltInColorScheme13=NewAnglia
CurrentColorSchemeBuiltIn=11
CurrentVoiceInfo=Kate
CurrentMap=Europe_West
CurrentMapVersion=865.3245
CurrentHomeLocation=51.35217,0.51988,16 Harptree Drive, Chatham
Traffic=N
CurrentFuelpricesType=
CurrentFuelpricesTypeString=
CurrentFuelpricesLastFullUpdate=
ValueRatio=A9t2j6njzUXsCy87eg==
Features=PlusOrRDSTMCTraffic,PlusEphemeris,PlusSafetyCamerasStatic,HomeBackup,TTS,TTSCompressed,TTSLoquendo700,VoiceBrowser,LinkVolumeToSpeed,ZeroVolumeSupported,MapShare,Newyork,Caymann,CaymannAlwaysOn,Durham,Leeway,RouteInfoBackToSummary,CarSymbol,PermanentMapCfg,RDSTMC,InternalFlash,SettingsOverride,SDK,USBAccessories,SimpleMapBrowserButtonBar,MultipleMaps,Traffic,DangerZonesCameras
UnsupportedFeatures=PlusDownloadDynamic,PlusDownloadGeneral,PlusDownloadMap,PlusDownloadPOI,PlusDownloadScheme,PlusDownloadUpgrade,PlusDownloadVoice,PlusDownloadRingTone,PlusMessageNotification,PlusForceMessageNotification,PlusPushChannel,PlusTraffic,PlusWeather,PlusBuddies,PlusSafetyCamerasDynamic,PlusRoadConditions,PlusFuelPrices,PlusFuelPriceTimestamp,HDTraffic,Hercules,HerculesTraffic,Oxford,TrackMe,PlusTripReporting,OnDevicePayments,HidRemote,GPRSEngine,VoiceRecording,ASR,ASRCnC,TTSUncompressed,TTSNuance51,MP3,IPOD,MusicPlayer,PhotoViewer,PhotoJPGViewer,PhotoBMPViewer,Games,LinkVolumeToNoise,Itinerary,MAC,DepartureAdvisor,VehicleProfile,MapShareVehicleProfile,Handsfree,PhoneFeatures,3DCarModels,TextureRendering,ExtraSounds,UserSkin,RichPOI,FrequentDestinations,InternalModem,Prague,Bluetooth,HardDisk,SDSlot,Microphone,ExternalModem,SMSSupported,Keyboard,SupportKeyControl,SupportGetAMap,Work,WorkEnabled,WorkPromotion,WorkTuria,WorkMurcia,WorkBremen,WorkUsePlus,WorkStartUpPromotion,LiveServices,HTTPActivation,AltDefaultCarSymbol,MapOverlays,Documents,WarningSounds,ArrivalSounds
SupportedPatchTypes=3F
NrSupportedErrorTypes=138
UserPatchDatVersion=102
CompressedPatchVersion=200
MapServerPatchDatVersion=105
DeletedPoiDatVersion=200
ServerLineIndexDatVersion=102
ServerNameIndexDatVersion=102
MapShareSupportedProviders=243
CharacterSet=TTU
VehicleBrand=
VehicleModel=
VehicleOptions=
tthome.bif file contents:
[TomTomHOME]
UserName=[removed]
IL #1: 'Internal Memory' 362 free/1885 total MB Block Size 32768 Media Name 'InternalMemory' serial $75dc0000, Writable
* Connection Status:
Test1: Request Code of http://home.tomtom.com/media/suppliers/check.png: 200, (Success)
Test2: Request Code of https://home.tomtom.com/media/suppliers/check.png: 200, (Success)
Test3: Request Code of http://download.tomtom.com/sweet/application/releases/check.png: 200, (Success)
Test4: Request Code of http://download.tomtom.com/sweet/application/releases/check.zip: 200, (Success)
Test5: Request Status of http://download.tomtom.com/sweet/application/releases/check.zip for Byte Range: 206, (Success)
Last edited by a moderator:
