- Joined
- Feb 4, 2025
- Messages
- 3
- Country
- TomTom Model(s)
- Rider 550, GO Android app
I have 2 Rider 550 devices. The older of the 2 started displaying the "no power shutdown" screen often while I was riding and the device was in the power cradle on the bike.
The newer unit has now started to do the same thing.
If I "toggle" the mount locking tab, the device will restart and work properly...for a while. Then, the same thing happens again, sometimes frequently, sometimes infrequently, sometimes not at all.
It is not the mount/cradle...the same thing happens on two different mounts on two different bikes, on two different continents.
I've rebooted multiple times, to no effect. This is incredibly frustrating, and dangerous.
Any suggestions welcome.
The newer unit has now started to do the same thing.
If I "toggle" the mount locking tab, the device will restart and work properly...for a while. Then, the same thing happens again, sometimes frequently, sometimes infrequently, sometimes not at all.
It is not the mount/cradle...the same thing happens on two different mounts on two different bikes, on two different continents.
I've rebooted multiple times, to no effect. This is incredibly frustrating, and dangerous.
Any suggestions welcome.
