Rider 550 EAN number difference

[Mariosraptor]

Hello. I tried at live chat support to get an answer but I think TomTom is very cheap in hiring native English speakers. Anyhow. My question is.
I’ve found for the Rider 550 two different EAN numbers and would like to know the difference

EAN13: 0636926100359
EAN13: 0636926100328

Thank you.

PS: @TomTom hiring people that indeed can support your customers and that they won’t close the chat because they don’t t understand English is crucial for having a good customer service. Not everything has to move to India.

 

[Willy875]

PS: @TomTom hiring people that indeed can support your customers and that they won’t close the chat because they don’t t understand English is crucial for having a good customer service. Not everything has to move to India.

Hi
Here you are on a user forum, no contact with Tomtom customer service.

 

[canderson]

Hello. I tried at live chat support to get an answer but I think TomTom is very cheap in hiring native English speakers. Anyhow. My question is.
I’ve found for the Rider 550 two different EAN numbers and would like to know the difference

EAN13: 0636926100359
EAN13: 0636926100328

Thank you.

PS: @TomTom hiring people that indeed can support your customers and that they won’t close the chat because they don’t t understand English is crucial for having a good customer service. Not everything has to move to India.

@Mariosraptor

There were two 550 releases that happened one right after the other. Serial numbers starting with KF have 8GB of internal memory, and those starting with KG have 16GB of internal memory. I don't have a record of which EAN was assigned to which device.