Refurb

[vetkaw63]

Hi,
First Post.
I was considering buying a tomtom one third edition, refurb. $100 seems like a great price. I think you still get 1 free map upgrade with a refurb.
Any reason NOT to get a refurb?
Will I be treated like a second class citizen at tomtom?
Thanks,
Mike

 

[Giorgio57]

Refurbs are just as good they have been stripped and check.
i have many friends who have bought one and all seem to work properly.

 

[vetkaw63]

Thank You Giorgio57,
That is what I was hoping to hear.
Mike

 

[Blackbeard]

I think there are still a few variables to consider here. I bought a refurb off of Ebay. Factory sealed and all. I was pleasantly surprised to find that, what I thought was going to be a refurbished TT One version two, was actually a "New Edition/LE/4" or whatever you call them. I had the lastest software and everything.

Shortly after my purchase, new maps came out. But when I decided to try the map guarantee that I thought I had, I discovered I didn't have it. So I called TT support was treated like a bothersome child who wouldn't leave them alone. They(he) were very short with me and quite blunt. Needless to say, I didn't gain anything that way.

The way I understand it, there is supposed to be something in the box that says I get the map update and it isn't always in the refurb packages. Sometimes, you get a rational, nice support tech who understands how the world might believe the "Latest map guarantee" advertisement and grants you the upgrade. Other times you don't.

I'm not bitter about the refusal to get the upgrade, but I wish there really were 'truth-in-advertising' laws with teeth. It really gets old.

Did I mention that this was my day to rant?

 

[Hondo]

I bought a refurbished TT One 3rd from Tigerdirect. It was in perfect condition with the full 12-month warranty and had the map guarantee card. I'm waiting to download the latest map until near the end of the 30-day period, and I'll post how that goes.

I've bought a lot of refurbished electronic devices from Tigerdirect and have always been satisfied. It does make you wonder though why so many products are being returned to the manufacturer.

 

[46jimbo]

It does make you wonder though why so many products are being returned to manufacturer.

I would bet that a fair number of them are from people who experience a minor problem like a lockup and don't know about the reset pin. So they just return it to where they bought it and get an exchange/refund.

The store just ships them back to TomTom, without bothering to fix it themselves. So I think that many of these units were never really defective.

 

[maxtor 1]

wal-mart sales 3rd edition for $148.00 in kentucky

 

[Abakev]

Hi,
First Post.
I was considering buying a tomtom one third edition, refurb. $100 seems like a great price. I think you still get 1 free map upgrade with a refurb.
Any reason NOT to get a refurb?
Will I be treated like a second class citizen at tomtom?
Thanks,
Mike

I have bought 2 of the TomTom One 3rd Refurbished units so far. One for myself and one for a co-worker. Both appeared new coming out of the box. Both units work great and we are happy with them. Both units were eligible for latest map guarantee. They shipped with 7.10 maps and have been upgraded to 7.20 maps. Make sure you do it within the first 30 days and you may need to call customer service. At no time did I feel like a second class citizen. Be prepared with your proof of purchase information if you need to call TomTom customer service.

I don't see any reason not to buy refurbished unit. My only concern is whether my $20.00 rebate will be honored. But at $120 it is still a great deal

 

[Mike_sp]

I'll bet at least a few of the returns/refurbs are from people who became frustrated trying to open the damn packaging.

 

[afriedma]

Refurb 510

I just bought a refurbished GO 510 off eBay - if it wasn't for a sticker on the outside of the box, I would have assumed that it was new. Only funny thing is the included offer for free TT Plus Services until the end of 2006!

 

[blackfordgr]

i bought the refurbed tomtom one 3rd from radioshack.com for $99 after the rebate plus i found a 10% off code.

 

[warlord]

i bought the refurbed tomtom one 3rd from radioshack.com for $99 after the rebate plus i found a 10% off code.

I did the same except I went for the XL as a gift for the wife. The code was for 10% off and free shipping plus a $50 MIR. Final price $130. A great deal IMHO for either unit.

I sent my rebate in yesterday, I'll let you know if I have any issues with the RS rebate.