Positive GO 720 Experience

Joined
Oct 30, 2007
Messages
4
TomTom Model(s)
GO 720
I wanted to post a review of my experience with my new TomTom GO 720. After spending a great deal of time researching the many options available for my first GPS, I finally decided on the GO 720. I looked at Garmin, Magellen, and TomTom.

I was concerned after reading posts from many different forums about the quality of maps on the TomTom, the probability that my phone would not work, the possibility that it might not select the best routes, difficulty loading songs, the weak FM transmitter volume, the distorted speaker sound at high volumes, poor HOME software, poor tech support, trouble getting updates, etc., etc.

I ordered my GO 720 from Dell (they are currently offering the GO 720 for $399.99 with free shipping). It arrived in two business days - great job Dell. I checked the box hoping for the one which had 7.01 as part of the model/serial number (this version supposedly has fewer problems), and sure enough it was there.

I followed the excellent instructions located in a different thread about starting up the 720 and setting the preferences before doing a backup. I installed the HOME software on my Windows XP computer without incident. Put the 720 in the cradle and attached the cradle to the computer. As soon as I powered on the 720, the HOME software started. I waited while HOME downloaded updates, but before I installed the updates I did a backup. As soon as the backup was finished, I allowed the HOME software to install the updates. Everything went smoothly. Tested the 720 to see if all the settings were the same and everything was functioning - YES!

Connected the 720 back to the computer and loaded some pictures and songs. Simple process via the HOME software (although the process could have been documented better), everything worked perfectly. Viewed the pictures and listened to the uploaded mp3's on the internal speaker. Everything worked perfectly, and no major distortion at full volume (both speech and music).

Things were going so well that I decided to pair my phone with the 720 (planning on it not working - I use a CDMA wireless carrier, not one of the major four, and a Motorola KRZR phone - not listed as a supported phone for all carriers). Fired up the 720, set my phone to be "discoverable" and told the 720 to find my phone - It did! The 720 transfered my phone book, paired successfully, and set up the data connection. I figured this was to good to be true, knowing that I would get the dreaded, "other party only hears static/hum/squeal problem". Tried a call to my wife, worked perfectly. Tried calling my cell phone from my home phone, up popped the caller information from my phone book on the 720, pressed answer and everything worked flawlessly. Then I paired my wife's Motorola RAZR. Success, worked just as well as the KRZR. A neat bonus that you can pair up to 5 different bluetooth devices to the 720.

I put the 720 in the car and tested the FM transmitter, and while I did have to turn up the volume on the car stereo, it is really no different from my iPod. Range of the FM transmitter was similar or slightly better than the FM transmitter I have for my iPod.

I checked routes from my home to relatives in-state and out-of-state. The routes the 720 choose were exactly the same routes I would have chosen or Google maps would have selected for me. I drove around town last night trying to see if I could find a few streets which might missing from the TeleAtlas maps (streets built within the last two years), but every place I tried was shown. Checked some of the local POI's, and besides listing a restaurant with a different name (name changed 6 months ago), the TomTom was spot on!

So far (knock on wood), I am EXTREMELY pleased with my GO 720. The huge list of features and the reasonable price were what made my final decision over a Garmin 660. I will continue to relay my experiences as I have more chances to "road test" my 720. I hope my experience helps to temper some of the concerns posted in other threads/forums.
 
Data and traffic ?

Hi,
I bought my 720 a few days ago and am slowly getting to grips with it. One thing I will say is that it is fast.
When I use the bluetooth people are saying I do come through a little mushy, slight echo effect. However, my RZR paired with the same experience as you.
I have used the Home software and found it easy. One thing i have not been able to do yet is removed their preset photos.

Have you tried to use the 720 for traffic info ?
Also, do you have the car preferences icon available ?
I'd like to compare notes.
Dave
 
Hi,
I have used the Home software and found it easy. One thing i have not been able to do yet is removed their preset photos.

Dave

Do you mean the pictures stored on the unit that can be used as splashscreens?

If so, turn on unit. From main menu (not Change Preferences), go to next screen, select Music & Media, Photo Gallery, touch one of the photos you see there, a bigger picture appears with the option to 'delete'.
 
Hi,
SNIP
One thing i have not been able to do yet is removed their preset photos.
SNIP
Dave

Once your GO is connected to the desktop, you can close TT HOME and use your Windows Explorer to navigate to the drive letter assigned to your TomTom (it should be labelled as such); and from there, you can delete all the pictures (slides) that you don't want; and transfer all the pics that you'd like to add to the 'Photos' directory. HTH.

Cheers.
 
Positive GO 720 experience ... ditto here

I got mine yesterday and so far, everthing is A1! I tried a TT ONE and a Garmin 260 just before this one and I have to admit, I am impressed.

I, too, had some reservations about TeleAtlas ... not anymore. The way I test these gadgets is to run them in demo mode between locations in known territory, where I know what the best route is and compare notes. In all three tests I've performed, the GO 720 is either on par or better than the Garmin. NAVTEQ had one street with the numbers reversed of what they should be, going up when travelling Westbound when in reality it's the opposite! Go figure. I live on a street that's only about 2 year's old - TeleAtlas didn't have it. Guess what - NAVTEQ didn't have it either, nor did Google Earth for that matter! Although Goole Earth had the street drawn up, no name was assigned to it just yet.

What I like the most about TomTom is the routing flexibility, the ease with which you can change a route to avoid certain areas or to change a segment of the route onto a preferred scenic specific route.

What else? Well, my cheap pay-per-talk LG cell phone paired! I couldn't believe it! Since my cell phone is not on the list of supported phone sets, I didn't think it would work but decided to give it a shot any way and see what happens. Bingo! It connected - the cell phone recognized the GO 720 as such right away. Not realizing what the pin code was all about until I read that part of the manual, I had to work on this one a bit ... but as soon as I keyed in the 0000 code, it was smooth sailing. No Bluetooth issue from my end, my calls are being received loud, clear and crisp!

In short, Uncle Ben is very happy! There's been so much bad press here lately about the 720 that when I saw a positive post, I decided to chime right in and give it my two cents worth as well.
 
Can you guy use POI search for a known name company near by your area, or search for Verisign (company name Verisign) near by San Jose, CA?? I like to buy a unit that I can search for a company name.

Thanks,
ggcc
 
I'd like to add my two-cents worth of positive feedback.

I started to read all sorts of horror storys the day I bought my 720 and was starting to think I had made a real mistake.

However I would agree with all the other positive comments - phone pairing was a breeze (I too have a Motorola), music plays really well, text to speech is good with just a couple of funny pronunciations (but after all I do live in Uthwatt Court!) and routing seems quicker than my previous TomTom - a ONE New Edition.

Overall the 720 is a really nice balance of looks and functionality.

My one gripe is the lack of a SDK for Navcore 7 as this means I can't set up the menus to suit my pattern of useage as I could on my ONE.
 
Can you guy use POI search for a known name company near by your area, or search for Verisign (company name Verisign) near by San Jose, CA?? I like to buy a unit that I can search for a company name.

Thanks,
ggcc

If i had the 720 I would test this out.
the POI database is different on the new maps than the older maps like my 910 has.
Myabe a 720 owner can help with this.
 
POI directly to a company name ... doesn't work

If i had the 720 I would test this out.
the POI database is different on the new maps than the older maps like my 910 has.
Myabe a 720 owner can help with this.

Tried it on my 720, it doesn't work and I don't know of any GPS vendor that has the entire Yellow Pages phone book in its POI database - that would be a monstrous database and the search times would be awful. If you know the postal code, you can zero in right on it, but you already know that.

But here's what you can do - there already is a 'Company' folder on my 720, with only one company listed ... So all you have to do is add to that folder the names and addresses of companies that you'd like to see in your POI database. You can do that real fast from your desktop, by running the 720 on the desktop, with the Yellow Pages search running on IE. Cheers!
 
I ordered my GO 720 from Dell (they are currently offering the GO 720 for $399.99 with free shipping).

Awesome review. Thanks for posting it.

I only wish/dream that Dell offered this for $399.00. I think you meant to say $499.00, which has been the price there for the last week or so.

I do like your work around for Phone Connections.

is your non-TomTom-listed phone also able to use the Tom Tom Plus services?

I have read that non-TT listed phones may work well for connectivity, as did yours, but if they're not on the list, then "Plus" services won't work for you.

Take care. ;)
 
RE: Awesome review. Thanks for posting it.

Awesome review. Thanks for posting it.

I only wish/dream that Dell offered this for $399.00. I think you meant to say $499.00, which has been the price there for the last week or so.

I do like your work around for Phone Connections.

is your non-TomTom-listed phone also able to use the Tom Tom Plus services?

I have read that non-TT listed phones may work well for connectivity, as did yours, but if they're not on the list, then "Plus" services won't work for you.

Take care. ;)

PhillyChip,

It really was $399.95. Keep checking back, they have weekly specials, and usually include some type of GPS unit. The week I bought my 720 it was 20% off in-car GPS units (this weeks specials are 10% off outdoor GPS). Happy shopping.
I have not activated the PLUS services, so I don't know if that will work or not.

UPDATE TO ORIGINAL POST
I was able to easily edit the phonebook entries to remove un- wanted/needed entries (it is just a text file, and can be edited in any text editor).

I picked up a 2 GB SD card for music storage. Formatted the card in Windows, copied music from iTunes, inserted the card in the 720 and started the jukebox. Jukebox read the card perfectly and everything works great (SD card was a Kingston brand). In addition, Best Buy had the TomTom leather cases on sale for $24.99 (retail price was $49.99), so I now have a case too.

Took a 450 mile road trip this past weekend, and the unit performed flawlessly. It even found a slightly faster route that I had never considered before.

My only problem/question was that the 720 asked 5 times during the trip to be allowed access to my Motorola phone. I don't know if this has something to do with traffic updates or some setting that I am overlooking. It asked about once per hour, so I am guessing it was trying to get traffic updates. I was able to make and receive calls, so it appears to not be related to pairing for voice calling.


bandmania
 

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