Plan.tomtom Issues: Location Button

[JonnyP]

Hi all, I'm new to this forum, so thanks for welcoming me!
My issue at the moment (I'm using Chrome on a newish Android tablet) is when using plan.tomtom to create routes with multiple waypoints, the ''location button'' (bottom right of the screen) does not respond in any way. For instance, when I'm in Google maps, clicking this button always returns me to my current location (the ''blue dot''). But when clicking it on plan.tomtom, nothing. I get the same result when I click on it using Chrome on my Windows 11 laptop, ie nothing. I have enabled location services in my Chrome app.
Thanks for any feedback

 

[canderson]

I assume we're talking about this:

Agreed.

It seems to work exactly once, whereupon it asks to be allowed access to your location, which it locates based upon your GPS or IP address location

and after that, does nothing.

What's equally interesting is that after clicking on it, hovering over the button also ceases to produce a "Find My Location" bubble to inform of the function of the button.

IF you refresh the page, clicking on the button will, again, work exactly once.

 

[JonnyP]

I assume we're talking about this:

View attachment 6669


Agreed.

It seems to work exactly once, whereupon it asks to be allowed access to your location, which it locates based upon your GPS or IP address location

View attachment 6670

and after that, does nothing.

What's equally interesting is that after clicking on it, hovering over the button also ceases to produce a "Find My Location" bubble to inform of the function of the button.

IF you refresh the page, clicking on the button will, again, work exactly once.

Exactly correct. That's just what I experience. Yet when I open plan.tomtom on my Samsung Galaxy S21 phone, also using chrome, the location button works perfectly every time. Can't figure it out!

 

[canderson]

It's not just Chrome, either. Firefox has its own weirdness with plan.tomtom.com.