Old version of TomTom home required for Mac

[GJB]

I recently bought the Australian maps for my TomTom Go710 and have been unable to load them onto my device. This is because when I open tomTom Home the 710 will not connect, although the devices asks me if I want to connect to the computer and goes through the process. I also get an error message appear from Home when I click on any of the icons in Home.

I have been told it is because I have the latest version of Home and my old 710 does not recognise this newer version of the software. I cannot find my original disc for the 710, plus I now use a Mac rather than the PC I had when I originally got the 710. My question therefore is there site or a link anyone has that can provide me with an old version of the Mac Home software?

 

[dhn]

Go here:
http://www.tomtom.com/en_gb/services/tomtom-home/#tab:tab3

and under the 'download' button on the right is a link to an old Home version for a Mac

 

[GJB]

thank you for the link

 

[Andy_P]

ALso, I suspect the the old version of Home (Home 1) may not be able to install the new maps itself....
What you have to do is:
1. Install Home 1, update your device software as far as you can go with that,

2. Then go back to the new Home 2 and update th software any further with that,

3. AND THEN install the map itself.

 

[GJB]

I don't suppose I can just download the map to my Mac without connecting the device? Then transfer to my 710 afterwards.

 

[Andy_P]

No, it needs to create the "key" files that lock the map to your particular unit while it downloads it.