Not enjoying my new tom tom

[Struan]

Ok I have been a Garmin user for years and my wife bought me a go 360 for xmas and I was going to take it back but couldn't find the box so I figured I would try it,but it is becoming quite frustrating.
Many of the features just don't work.
Here is a list of things that are starting to annoy me
Car Icon says it has changed but does not change.
Has all kinds of music options but no player wtf? why put in an sd card?
Always turns on to night mode for no apparent reason in daytime.
Bluetooth will not connect to scala rider.
Menu needs a back button.
Needs an ipod and cable to play music
Connects to 3/4g phone and says phone is not capable of wireless data?
So far every feature this has above my $100 garmin just does not work

 

[canderson]

The GO630 (vs 360) is a 2008 model. Where did your wife find it? New or used or refurb?

An mp3 player is NOT one of the features on a 630. It was available on some of the other models. As you note, the iPod cable is a separate item.

As for an SD card, it's really relevant for maps, especially if you want maps of other than North America added.

Check your settings for day/night view. It has a light sensor for day/night, but you need to configure it for the brightness you want at each of the two settings. Look under "Brightness preferences" and set and check accordingly. You can inhibit night mode if your unit is being shaded somehow due to placement in the vehicle.

Can't help on the phone setup.

 

[Andy_P]

A lot of your complaints about features not working are features that simply aren't on that model.
Are you getting confused by the fact that TT produced a COMBINED user manual, that covered several models? (i.e. the whole x30 range). TT have a habit of doing that.

I'm especially intrigued by what "all these music options" you're seeing are and where. Can you let us know?
(in the manual it says "Note: mp3 files and Audiobooks can be stored and played on the GO 530, 730 and 930.")

The Scala headset needs a satnav with the Bluetooth A2DT AUDIO protocol to connect. According to our features chart, that Go model does have it, so I'm not sure why it's not pairing.
Can you give exact details of what you do when you try to pair it? It might help someone to spot what's going on.

 

[Struan]

A lot of your complaints about features not working are features that simply aren't on that model.
Are you getting confused by the fact that TT produced a COMBINED user manual, that covered several models? (i.e. the whole x30 range). TT have a habit of doing that.

I'm especially intrigued by what "all these music options" you're seeing are and where. Can you let us know?
(in the manual it says "Note: mp3 files and Audiobooks can be stored and played on the GO 530, 730 and 930.")

The Scala headset needs a satnav with the Bluetooth A2DT AUDIO protocol to connect. According to our features chart, that Go model does have it, so I'm not sure why it's not pairing.
Can you give exact details of what you do when you try to pair it? It might help someone to spot what's going on.

When I refer to the music options it has setting for random,shuffle ,repeat.
In speaker setting it asks if you want to play music through internal,line out or bluetooth.
It is obvious this unit can play music but lacks an actual player,tom tom should have one available for download at least.
I tried connecting my scala rider in bluetooth and it say "this phone does not have the required features" So I tried connecting it as a HI-Fi device and it finds it but wont connect. I think maybe becuase my scala is an older model without a2dt, I am not sure why a gps without a music player needs stereo bluetooth and will not connect to basic bluetooth?
I looked at the phone compatibility list and it seems out of about 300 phones about 5 are fully functional...pretty lame.
Is it possible to re-flash this unit with different firmware like for a a go530 or 730?

 

[Andy_P]

TomTom decided to ditch the mp3 player a LONG time ago, as they could never make it work terribly well. The last full range that had it was the Go x30 models and it lingered on a little longer in just the top end of the Go x40's (the Go 940).

I've never seen your particular model as it was never released in the UK, but on every model I've ever seen, the only way to get to "shuffle" and "repeat" is in "Music Preferences" which is ONLY accessible from the Jukebox player screen itself, it's not in the main Preferences menu at all. So are you saying there is still a "Jukebox" screen, but it doesn't do anything?

If not, I'm surprised that they have left the "shuffle" and "repeat" options visible somewhere else. Can I ask WHERE you see them in the menus?

I've no idea if a a GO 730 software would work on the 830, As I say, it's not a model I know at all.
But basically, if every models could do everything, there would only be one model.
They often leave stuff out of some models, just to make a more expensive model more attractive. That's the consumer world we live in.

 

[canderson]

There are a couple of 3rd party players out there that manage MP3, and one that even manages video if you've got enough SD card installed to hold one. I don't know if any of them work properly under this new 9.400 code. I do know that 9.400 (which will be pushed to your 630 by Home if you let it happen) broke my 3rd party applications on my 720. The screen blinks back and forth between the TomTom and 3rd party application. Need to look into that.

The really serious one is sold by Mobilnova (the one that includes video ripping, etc.) and is US$20 for both the TomTom and PC applications.

 

[Struan]

Ya Andy it's a go630.
Thanks for the tip about 3rd party stuff I will look into it