no properties in tom tom one v3

[alfadave]

had loads of problems with this unit and cant get it to work properly

ive right clicked on properties and i got 0 so whats going on with it

 

[dhn]

Welcome to TTF.

'loads of problems' really doesn't give us much to go by. Can you elaborate?

 

[alfadave]

Welcome to TTF.

'loads of problems' really doesn't give us much to go by. Can you elaborate?

sorry turn tom tom on i just get screen with them words and bottom left blue sd card
power button not working to shut it off......... if i connect it to computer i can see writing please wait and nowt happens and if i right click on properties of device on my computer i get zero in properties

 

[dhn]

Does your model have a reset button in the bottom? Try that.

When you connect to the computer, use Explorer to look at the contents of the sd card. what do you see there.

 

[alfadave]

Does your model have a reset button in the bottom? Try that.

When you connect to the computer, use Explorer to look at the contents of the sd card. what do you see there.

tried reset and nothing



what do you mean by "explorer"

 

[dhn]

Windows Explorer, its file manager. If you are on a Mac, then it is Finder.

 

[alfadave]

already tried that and according to my computer there is nothing and if i take sd disk out and load it in my port on computer it states delated write failed

 

[dhn]

Do you have a backup? Sure sounds like a faulty card.

 

[alfadave]

Do you have a backup? Sure sounds like a faulty card.

did have but changed computer

 

[mvl]

did have but changed computer

If you have no backup, you may have to pay for new maps. First off, the One v3 doesn't have replaceable SD memory, so if the internal memory went bad you may have to toss it.

Go to windows and format the Tomtom drive, with quickformat disabled. Do it repeatedly until it says no bad sectors found.

If the format fails, then the flash is irrepairable. If the device is less than a year old, call for warranty replacement.

If the format succeeds, connect the device to Tomtom HOME, and do "Update my ONE" to reinstall everything. If it won't give you a map, then you'll have to pay for another one.