Newbie Checking In

[earble]

Hi,

I'm on my third XL 340 TM Live (first two had to be sent back). I think this one is finally working, but it doesn't seem to be connecting to traffic.

I'm hoping folks can direct me to the proper forum for this discussion. I hope eventually to be able to contribute.

Earble

 

[dhn]

Did it come with a combo traffic/car charger?

 

[earble]

Did it come with a combo traffic/car charger?

Yes. And it has worked in the past. Lately I get the pinwheel that says it's searching, then I get the "info" triangle (yellow triangle with exclamation point).

Earble

 

[dhn]

Perhaps try a reset on the unit. Hold the power button for about 10 seconds on that model (don't think it comes with a dedicated reset hole on the bottom)

 

[earble]

Perhaps try a reset on the unit. Hold the power button for about 10 seconds on that model (don't think it comes with a dedicated reset hole on the bottom)

Tried this. Didn't work. I'm on the road right now (which is why I wanted the traffic), so I'll try a hard reset when I get home.

I'm on my third device and haven't gotten all of the features to work yet. TomTom has pretty bad QA, don't they?

Thanks for your help, dhn.

Earblr

 

[mvl]

You mentioned this is your 3rd unit. Did you use a different email account in Home from your prior units?

The traffic server can't handle two active traffic devices with the same email.

If that happenned, create a new email address for the new device and call up tomtom to transfer your free trial subscription to the new email.