New owner, Many issues.

Joined
Apr 10, 2008
Messages
10
Hi all,
I am a new Go 720 owner.
And while I generally love the unit there are a numer of problems I am having.

1. Battery Life
I bought this so I could use it in my RV and on my Motorcycle. I was hoping to not have to add a power hookup to the cycle. I works great on the cycle and the voice and music feed through my JMCB into my helmet. However I am lucky to get 2 hours of use before it shut down with low battery. I bought a recon unit so I am wondering if this is normal or I have a bad battery.
On the possibility that I do have to add a power hookup, what is the best way? I see that they make a lighter charger that reduces the voltage to 5v (same as a USB jack), but I would rather hard wire rather than have a cigarette jack on my bike. Do they make the voltage reducer without the cigarette plug?

2. Map Share
I downloaded TomTom Home 2 and It downloaded map update 7.15 and installed it. However the program says my map is 30 weeks out of date and there are 19,176 free map share map corrections waiting to install. But I can't get it to do it.

3. Phone connect and plus services.
I have Sprint services (US) and a Palm Treo 700p. It is not on the list. Sprint is not on the list. After much forum searching I got the phone to bluetooth connect but the contact list will not upload. The second part of this problem is that I am unable to get the DUN to work through Sprint PCS Vision. I was at one time using this phone tethered to my laptop this way when I traveled. How am I suppose to use Buddies, Traffic, Weather, etc if it won't connect?

I live about 5 miles from Garmin in Olathe, KS. I chose the TomTom over the Garmin because of some of the advanced features. Now I am finding out that they are mostly smoke and mirrors. They aren't owned by Microsoft are they? Kinda feels like I bought an early version of VISTA.:confused:

If I can get passed these issues I will be a HappyHappy TomTom OwnerOwner.
 
Last edited:
Battery life seems about right. Especially if you are using it for music. There are battery life extention modes you can use, like turning the screen off between route commands, but I don't know if that will work if you are using music.
 
In regards to mapshare, the updating system is down right now so you won't get those updates until probably later this week.
 
Thank you for that information.
To bad the idiot at TomTom could not just tell me that the server was down instead of giving me BS about the mapshare corrections have not been checked and approved yet.
 
Mapshare is now up and running. Make sure you have activated the feature in TomTom home software Tools section.
 
Dude,
did you get the contact list to load up from a treo 700p (sprint)?
I have the go920 and it cannot do it.
If you know the trick, let me know. Thanks



Hi all,
I am a new Go 720 owner.
And while I generally love the unit there are a numer of problems I am having.

1. Battery Life
I bought this so I could use it in my RV and on my Motorcycle. I was hoping to not have to add a power hookup to the cycle. I works great on the cycle and the voice and music feed through my JMCB into my helmet. However I am lucky to get 2 hours of use before it shut down with low battery. I bought a recon unit so I am wondering if this is normal or I have a bad battery.
On the possibility that I do have to add a power hookup, what is the best way? I see that they make a lighter charger that reduces the voltage to 5v (same as a USB jack), but I would rather hard wire rather than have a cigarette jack on my bike. Do they make the voltage reducer without the cigarette plug?

2. Map Share
I downloaded TomTom Home 2 and It downloaded map update 7.15 and installed it. However the program says my map is 30 weeks out of date and there are 19,176 free map share map corrections waiting to install. But I can't get it to do it.

3. Phone connect and plus services.
I have Sprint services (US) and a Palm Treo 700p. It is not on the list. Sprint is not on the list. After much forum searching I got the phone to bluetooth connect but the contact list will not upload. The second part of this problem is that I am unable to get the DUN to work through Sprint PCS Vision. I was at one time using this phone tethered to my laptop this way when I traveled. How am I suppose to use Buddies, Traffic, Weather, etc if it won't connect?

I live about 5 miles from Garmin in Olathe, KS. I chose the TomTom over the Garmin because of some of the advanced features. Now I am finding out that they are mostly smoke and mirrors. They aren't owned by Microsoft are they? Kinda feels like I bought an early version of VISTA.:confused:

If I can get passed these issues I will be a HappyHappy TomTom OwnerOwner.
 
Sorry, I was unable to get the contact from the Palm 700p to upload to the 720. My Palm uses Outlook sync. The contact list in the Palm is in an unmapable format. If you use the Palm Desktop for your contact management you may be able to export from it and put it in a file called Contacts.txt in the 720. I tried to do it with the Outlook list but it had too many different phone fields.
 
Hi all,
I am a new Go 720 owner.
And while I generally love the unit there are a numer of problems I am having.

1. Battery Life
I bought this so I could use it in my RV and on my Motorcycle. I was hoping to not have to add a power hookup to the cycle. I works great on the cycle and the voice and music feed through my JMCB into my helmet. However I am lucky to get 2 hours of use before it shut down with low battery. I bought a recon unit so I am wondering if this is normal or I have a bad battery.
On the possibility that I do have to add a power hookup, what is the best way? I see that they make a lighter charger that reduces the voltage to 5v (same as a USB jack), but I would rather hard wire rather than have a cigarette jack on my bike. Do they make the voltage reducer without the cigarette plug?

2. Map Share
I downloaded TomTom Home 2 and It downloaded map update 7.15 and installed it. However the program says my map is 30 weeks out of date and there are 19,176 free map share map corrections waiting to install. But I can't get it to do it.

3. Phone connect and plus services.
I have Sprint services (US) and a Palm Treo 700p. It is not on the list. Sprint is not on the list. After much forum searching I got the phone to bluetooth connect but the contact list will not upload. The second part of this problem is that I am unable to get the DUN to work through Sprint PCS Vision. I was at one time using this phone tethered to my laptop this way when I traveled. How am I suppose to use Buddies, Traffic, Weather, etc if it won't connect?

I live about 5 miles from Garmin in Olathe, KS. I chose the TomTom over the Garmin because of some of the advanced features. Now I am finding out that they are mostly smoke and mirrors. They aren't owned by Microsoft are they? Kinda feels like I bought an early version of VISTA.:confused:

If I can get passed these issues I will be a HappyHappy TomTom OwnerOwner.

Where power is concerned for the unit, try this:

www.americancrossroaders.com

If you have a battery tender connector, it's a really simple connect. I have one and it works great.

Updating the unit is another issue though.

When you figure it out, I would like to know what the fix was.
 
Where power is concerned for the unit, try this:

www.americancrossroaders.com

If you have a battery tender connector, it's a really simple connect. I have one and it works great.

Updating the unit is another issue though.

When you figure it out, I would like to know what the fix was.
FWIW, please note that you are replying to a message that was posted four years ago.

From your last sentence, it sounds as if you are having a problem with updating your device. We may be able to help if you can provide some details about what model you have, and the nature of your specific problem. To help avoid confusing people who may read about it in the future, please start a new thread, tell us about your problem, and we'll see what we can do to help.

With best wishes,
- Tom -
 

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