need a battery and a updated map

[GULFMAN]

Hello,
I have a GO730 which i purchased in 2006 the best i can reminder.
It needs a new battery and a map update. Is there some where i can send it to have this done.
It was purchased at a Staples in Mooresville, North Carolina

 

[dhn]

Here is a video to change the battery on the 730.

Once you change the battery, connect to Home to update it with whatever is offered (application, etc.). Then click on 'purchase maps' in Home and take it from there. You may wish to buy an 8 gb sdhc (not sd) card for the device to allow for the full sized map of whatever you request. They've grown in size since 2006.

 

[GULFMAN]

Thank you for the reply.
I think i will try to do the battery replacement.
But i do not think the map update is something i can handle.
Question: when changing out the battery do you lose your favorites? The 8gb sdhc card what is that (picture) and where can that be purchased.
The map is the original that came with the unit or would it just be better to buy a whole new unit.

Again thanks!!

 

[dhn]

No you don't lose favourites. The 8 gb sdhc card should be able to be purchased at a Best Buy or other electronics store, a WalMart, etc.

Purchasing a map is done through Home. Click on the Purchase Map icon.

 

[canderson]

@GULFMAN
While changing the battery won't do anything to your favorites, it IS possible that your code is so down-rev that you might lose them when updating to a new map.
To be sure this is not a problem, please save a copy of the file called mapsettings.cfg that is inside your North_America map folder.
In fact, before doing any major update of either unit firmware or a map, we recommend this full backup procedure >>> https://www.tomtomforums.com/thread...-to-the-computer-and-how-to-restore-it.17864/

 

[GULFMAN]

One last question.
Being the unit is approximately 9 years old what would would be a good replacement to my old GO730?

Thanks Again

 

[dhn]

There are none with all the features your 730 had. The newest ones do come with lifetime maps and traffic. But the new ones do NOT use Home, they require MyDrive, a web based product.

See here for a listing of some:
http://www.tomtom.com/en_us/drive/car/products/index.html

 

[canderson]

One last question.
Being the unit is approximately 9 years old what would would be a good replacement to my old GO730?

Thanks Again

Depends. Which of the features on your 730 do you treasure the most? Features such as FM modulator and aux audio out haven't been offered for quite a long time. No *.itn itineraries, either. Let us know what you use the most.

 

[melissa snook]

I have a few questions too. Our GPS is not staying charged we have tried other cables, outlets, on off thing and still having issues. Would you be able to help me on this?

 

[dhn]

The model number you show is not a correct one. See here to help identify:
http://us.support.tomtom.com/app/answers/detail/a_id/9521/c/2355

 

[melissa snook]

The model number you show is not a correct one. See here to help identify:
http://us.support.tomtom.com/app/answers/detail/a_id/9521/c/2355

ok it said it is a via 1500/1505

 

[melissa snook]

The model number you show is not a correct one. See here to help identify:
http://us.support.tomtom.com/app/answers/detail/a_id/9521/c/2355

Start 25 / VIA 1505 - 4GB TTS* (MyDrive)

 

[dhn]

It may be the battery is toast. Are you using the cable that came with the device? Does the non-charging happen in both the car and when connected for a few hours to the computer?

 

[melissa snook]

Start 25 / VIA 1505 - 4GB TTS* (MyDrive)

thats what the thing brought up

 

[melissa snook]

thats what the thing brought up

yes were and yeah it doesn't matter what we try it just dosen't stay charge
is there a way to get a new battery? something said to factory reset but not sure how to do that with this one

 

[melissa snook]

yes were and yeah it doesn't matter what we try it just dosen't stay charge
is there a way to get a new battery? something said to factory reset but not sure how to do that with this one

and the computer too

 

[dhn]

Factory reset probably wouldn't help. (Settings-->Restore to factory defaults). You might try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds. May not help but won't hurt.

See below:

 

[melissa snook]

Factory reset probably wouldn't help. (Settings-->Restore to factory defaults). You might try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds. May not help but won't hurt.

See below:

ok thanks .. thinking it is a bad battery where do we get a new one for it?

 

[dhn]

The company that makes the video supplies them.