Mydrive app not written for latest Android OS

[Mike Miles]

Sorry, we were unable to deliver your message to the following address.

<(e-mail address removed)>:
550: 5.4.1 Recipient address rejected: Access denied. [AM3PEPF0000A798.eurprd04.prod.outlook.com 2023-09-25T20:47:47.505Z 08DBBB927E95BD1F]

---------- Forwarded message ----------
Hello Folks

Trying to get the Mydrive app on my phone so I can link to my Rider 550 for live traffic... but the app is written for an earlier version of Android!!!!
Come on TomTom! You need to be better than this! The app needs to be always up to date to work with latest phone operating systems.
At the moment I have a new Rider 550 and a new android phone - but I can't get live traffic because the donkey of an app is outdated!!!
Maybe I should have bought a Garmin ?

And... see below for the denied access message when I tried to get support for the app from customer care...

So how about it Tomtom? Are you going to support your expensive products?

Regards
Mike Miles

Sent from Yahoo Mail on Android

----- Forwarded message -----
From: "(e-mail address removed)" <(e-mail address removed)>
To: "(e-mail address removed)" <(e-mail address removed)>
Cc:
Sent: Mon, 25 Sept 2023 at 21:31
Subject: Failure Notice
Sorry, we were unable to deliver your message to the following address.

<(e-mail address removed)>:
550: 5.4.1 Recipient address rejected: Access denied. [DU2PEPF0001E9C4.eurprd03.prod.outlook..com 2023-09-25T20:31:18.899Z 08DBBD9339966F0E]

---------- Forwarded message ----------
Hello Folks

Trying to get the Mydrive app on my phone so I can link to my Rider 550... but the app is written for an earlier version of Android!!!!
Come on TomTom! You need to be better than this! The app needs to be always up to date to work with latest phone operating systems.
At the moment I have a new Rider 550 and a new android phone - but I can't get live traffic because the donkey of an app is outdated!!!
Maybe I should have bought a Garmin ?

Regards
Mike Miles

 

[Willy875]

You don't need the Mydrive app to receive live traffic.

You are on an unofficial Tomtom forum

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Install MyDrive app from APK​

Install MyDrive app from APK

If you cannot install the TomTom MyDrive app from the Google Play Store you can directly download its APK file following the link below to install it on your phone. Note: You need to temporarily al...

help.tomtom.com

 

[SVI]

Tomtom gave me a link (Europe) that works.

https://download-test.tomtom.com/open/MDA/app-myDriveEu-production-release-2.16.0-1303b585.apk