- Joined
- Jan 23, 2010
- Messages
- 4
Not sure even where to begin to figure all this out.
Got a TomTomOne for Christmas and it worked fine. I used it for about 5 days. Then I made the mistake of tinkering with it -- per instructions on the TomTom site -- to install a personalized start-up screen. I think that's where the trouble started.
Next time I tried to use it in the car, it wouldn't start except for showing the flashing "X."
Now, every time I connect it to my computer and run TomTom Home, it seems to respond differently -- but never in a good way. Sometimes Home doesn't recognize the device at all. Most times it recognizes it but automatically starts downloading updates to it -- often the same updates it downloaded 20 minutes before.
Although it currently says everything is updated on it, it does not seem to have any maps beyond a large outline map of North America. I can't get it to show any street maps, for instance.
Home wants to run me through the basic set-up every time I connect, as if I had never set it up before -- asking me what language and voice I want to use, for example. Then it gets to the point where it wants me to set a home location (which I already did when I first got it). I can find my state, city and street names, but when I try to type in the street number, it says there are no street numbers available for that street and then stops the set-up process. When I first got the TomTom, I set my street address just fine. In any case, TomTom Home and/or my device doesn't recognize any street addresses anywhere -- I've tested it.
I've also tried setting a starting location using the map, but zooming in on the outline map of North America shows nothing but a big green blob -- no streets or city names or anything.
I've tried following the instructions on the TomTom site for resetting the device, but this doesn't resolve anything.
During the 5 days I was able to use the device, I only traveled to locations that I knew anyway. Then the other day I got lost trying to find a new place and wished I had a working GPS. Today I am also supposed to go to a new place and it would be nice to have the TomTom to help me. But, as noted, it seems really messed up. Very sorry now that I tried to customize it a little bit.
Got a TomTomOne for Christmas and it worked fine. I used it for about 5 days. Then I made the mistake of tinkering with it -- per instructions on the TomTom site -- to install a personalized start-up screen. I think that's where the trouble started.
Next time I tried to use it in the car, it wouldn't start except for showing the flashing "X."
Now, every time I connect it to my computer and run TomTom Home, it seems to respond differently -- but never in a good way. Sometimes Home doesn't recognize the device at all. Most times it recognizes it but automatically starts downloading updates to it -- often the same updates it downloaded 20 minutes before.
Although it currently says everything is updated on it, it does not seem to have any maps beyond a large outline map of North America. I can't get it to show any street maps, for instance.
Home wants to run me through the basic set-up every time I connect, as if I had never set it up before -- asking me what language and voice I want to use, for example. Then it gets to the point where it wants me to set a home location (which I already did when I first got it). I can find my state, city and street names, but when I try to type in the street number, it says there are no street numbers available for that street and then stops the set-up process. When I first got the TomTom, I set my street address just fine. In any case, TomTom Home and/or my device doesn't recognize any street addresses anywhere -- I've tested it.
I've also tried setting a starting location using the map, but zooming in on the outline map of North America shows nothing but a big green blob -- no streets or city names or anything.
I've tried following the instructions on the TomTom site for resetting the device, but this doesn't resolve anything.
During the 5 days I was able to use the device, I only traveled to locations that I knew anyway. Then the other day I got lost trying to find a new place and wished I had a working GPS. Today I am also supposed to go to a new place and it would be nice to have the TomTom to help me. But, as noted, it seems really messed up. Very sorry now that I tried to customize it a little bit.
