My Go has lost my country

[Seachran]

Something strange has happened to my Go (a 520T). It's lost Ireland. When I try to ask it to navigate to an address, it brings up a Union Jack and a list of British cities.

How can I get rid of this and get Ireland back? I like Britain fine when I'm there, but I don't happen to want to drive anywhere there right now!

 

[dhn]

Something strange has happened to my Go (a 520T). It's lost Ireland. When I try to ask it to navigate to an address, it brings up a Union Jack and a list of British cities.

How can I get rid of this and get Ireland back? I like Britain fine when I'm there, but I don't happen to want to drive anywhere there right now!

Is Ireland on a different map than Britain? If so, Manage maps-->switch maps.

If not, then about the 8th of the preference screens (maybe 7) is an icon with flags. Switch the country there.

Perhaps you previously navigated to a location in Britain; if so, TT starts the next session using the same country where you left off previously.

 

[Seachran]

No, DHN, Ireland seems to be on the same map as Britain. The map is called something like "United Kindom and the Republic of Ireland". It's the only one offered.

I have never navigated to anywhere in Britain with any TomTom unit.

I tried the preference with the flags, but it was only to change the language, which I have set at US English; I could change it to, say, Magyar, but doubt it would help!

The odd thing about this is that the *maps* are there, and the unit navigates to already-saved favourites (all in Ireland) perfectly well. It just seems to have lost the list of cities, streets, etc for Ireland, so I can't enter a new destination and have it find it.

 

[Seachran]

I rang TomTom and got a very helpful tech support man called Ben, who told me the (simple) solution.

When the Union Jack is showing on the screen that I use to key in the address to which I want to navigate, I just tap the flag, and it offers me the Union Jack or the Tricolour. I tap the Tricolour, and the Go defaults back to offering Irish addresses.