- Joined
- Jun 5, 2016
- Messages
- 2
- Country
- TomTom Model(s)
- Go 60
Hi,
I have A Go 60 and have had no problems since buying it in January , including several updates.
However, this time I am trying to upload my map, and , it finally downloads to my PC after 3 or 4 attempts, starts to update on the device, but only gets as far as about 5% before saying it has failed. I then have no map on my Go 60 at all. I have tried 5 times now to download and update the map, but each time the same thing happens. I am using TomTom My Drive Connect on Windows 10, with firewall rules set to accept and anti virus turned off, but as I said, it has updated in the past with no problems.
I would be grateful for any help.
many thanks.
I have A Go 60 and have had no problems since buying it in January , including several updates.
However, this time I am trying to upload my map, and , it finally downloads to my PC after 3 or 4 attempts, starts to update on the device, but only gets as far as about 5% before saying it has failed. I then have no map on my Go 60 at all. I have tried 5 times now to download and update the map, but each time the same thing happens. I am using TomTom My Drive Connect on Windows 10, with firewall rules set to accept and anti virus turned off, but as I said, it has updated in the past with no problems.
I would be grateful for any help.
many thanks.
