Hi, I'm using an XL IQ Routes and today was told that all sorts of updates were requires including the new Western Europe map.
Download was Ok and it started to install, succeeded with first item which was the new programme and, I think, something small and then moved on to the map update.
Part way through I got a failure (attached) and Tomtom home now says I have no updates required (!). I found a log file (attached) so I know which file failed to install.
I tried to copy the cline.dat from my hard drive to the device but it just stopped with 25 mins to go. I'm still quite new to this and would appreciate any help on what to do next please.
Thanks in advance,
David
Download was Ok and it started to install, succeeded with first item which was the new programme and, I think, something small and then moved on to the map update.
Part way through I got a failure (attached) and Tomtom home now says I have no updates required (!). I found a log file (attached) so I know which file failed to install.
I tried to copy the cline.dat from my hard drive to the device but it just stopped with 25 mins to go. I'm still quite new to this and would appreciate any help on what to do next please.
Thanks in advance,
David