Map should work but no

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Joined
Jul 26, 2023
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37
Location
Sarajevo
Country
<img src="/styles/default/custom/flags/ba.png" alt="Bosnia And Herzegovina" /> Bosnia And Herzegovina
TomTom Model(s)
XL Live
I downloaded a map, everything was fine but when I turned on my TomTom with a fresh map, it said it is not compatible. Tomtom is XL Live by the way. In TomTom home, it said this item cannot be used on this device because it needs to be activated first. What do I do? I want to use it because the one I have has just 1 big road.
 
What is the serial number of your GPS?

Many XL are no longer followed by Tomtom so it is impossible to buy a new map to update.

Have you checked with the serial number if the card is compatible with your XL
 
If the serial number is on the box, I dont have it. I bought the navigation for cheap from a thrift shop. Is it the R124...
 
your device's serial number can be found on a label on the GPS below the barcode.

1690386202245.jpeg
 
What do I do with it? Here it is, by the way: R12489G01061. (4EL0.001.01) I think the latter does not matter.
 
R1 = XL LIVE IQ Routes, 2 GB, Tomtom HOME NAV2 your GPS is no longer tracked by Tomtom so it is no longer possible to update it.
 
If you purchased the map, contact customer service for a refund.
 
No, found it on some old shady website. I know how to install the map locally. The only problem is the code.
 
No, found it on some old shady website. I know how to install the map locally. The only problem is the code.
Yup. That's how it works.

Time to shut this thread down now.
 
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