I blew it and need help

[jkd6vpe]

I unplugged the usb port while my tomtom one 3rd version was doing an update. Now it shows up as a removable drive but I can access it via windows explorer. It says the file is corrupt. When I start the tomtom it does not ask if I want to connect to the computer anymore either. Is there a way to regain access to the tomtom or is is just trash now?

 

[dhn]

Try holding the power button down on the unit for about 15 seconds and try connecting again.

 

[mikealder]

Better still turn the device upsidedown and use a pin/ stylus to prod the reset hole in the base of the device:



Mike

 

[dhn]

Thanks, Mike. I keep losing track of what models have dedicated reset holes and which don't. Should have remembered that this model, being an older one, would have the hole.

 

[jkd6vpe]

Thank you both for such quick responses. I really do appreciate it. Mike I have been trying the reset button to no avail. When I hold down the power button for 20 secs I get a screen that give me all kinds of information about the unit. One interesting start is the start up say sleep??? Either way I am still seeint the gps picture screen and it keep going to the download mode it seems as it has the picture showing the red x on the usb cable and then it goes away again. I tried exploring the G: drive which on my machine is the gps unit but it still says the file or directory is corrupted and unreadable error pops up. HMMM!! I think it is still trying to finish the download of the file and it cant complete because it is corrupt. I hope there may be a way to make the thing go to factory reset and start all over. I have tried using the reset pushed in an holding the power button on thinking I could get it to a hard restart but that did not work. I have placed a question to tech support at TomTom to see what they might say. I bet they will want me to send it in and that would cost more that the unit is worth. I hope not but not sure. Darn I really blew this.

 

[jkd6vpe]

I fixed it here is what I did

You guys are great here. Thank you so much for you knowledge. I just went to the cmd prompt and did a chkdsk /f on the GPS device . I can now connect to HOME and also use the GPS again. Thank you for this forum because of the other threads I had the courage to do this and it worked thank you again.
Jim