How to get out of a loop - model Go Live 1005/ Go Live Camper & Caravan

Joined
Sep 1, 2014
Messages
2
TomTom Model(s)
ST1362G00734
Help!

After updating my device, it is going into a loop and does not give me the proper information. How can I reset the device and assure, that it will direct me properly?
 
Where did you get your device? Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds
 
Where did you get your device? Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds
We got the device in Germany about a year ago. It was very reliable until I installed the recant updates two days ago.
 

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