Help!!! I'm a noob.

[[email protected]]

I have a TomTom XL. I?m looking for a way to plug in my address book on my computer and simply save it onto my device. I figure it would be under ?TomTom HOME? > ?Operate my XL?. If this isn?t the correct option for what I?m trying to accomplish please tell me! =3 But I?m pretty sure it is. Anyhow, after I click ?Operate my XL? it shows a cartooned version of my TomTom device. It displays the correct time and doesn?t say I have any errors in exception to the screen telling me ?No maps found!. I double click the screen like it asks and nothing happens, basically I?ve fiddled with everything and it responds to nothing. I don?t have errors or bugs on any of my other features or downloads so maybe there is a really simple solution as to why this feature isn?t operating as it ?should??

Halp!

ps.
Still impressed with the product. <3

 

[mikealder]

The TomTom uses Lat/ Long and whilst its possible to input addresses to the device importing a whole list isn't going to be easy - it will certainly take far more than just one step.

Bulk conversion isn't possible but I would look at creating a Custom POI file for the device wilth all your addresses/ contacts etc within it, you might be able to do this on the device Change Preferences/ Manage POI/ Add POI Category and Add POI if these menu items are missing this is going to be a little more difficult, not all TomTom products have a full menu these days - Mike

 

[mvl]

Anyhow, after I click ?Operate my XL? it shows a cartooned version of my TomTom device. It displays the correct time and doesn?t say I have any errors in exception to the screen telling me ?No maps found!. I double click the screen like it asks and nothing happens, basically I?ve fiddled with everything and it responds to nothing. I don?t have errors or bugs on any of my other features or downloads so maybe there is a really simple solution as to why this feature isn?t operating as it ?should??

The "No maps found" error isn't normal. Did you buy the unit from ebay or second hand? That error is sometimes a symptom of pirated maps.

Or, perhaps something's wrong with your application and/or maps. To recover from that:
-First, backup your tomtom per here.
-Then do this step to reinstall the application.
-Then see if Operate my XL functions properly

 

[[email protected]]

I did as you said, but in order to activate my map I need a activation code that I no longer have. In fact I only have a manual left from my purchase. I hope I don?t need to buy a $55+ map because of a technical error.

 

[dhn]

Try downloading and running the clear Flash tool found here: tomtom.com/6211

It often helps in this kind of situation.

 

[mvl]

Call up phone support then. They can assist in activating your map.