Hello from new owner of GO 910

[pgupta0]

Hello to all here. I just purchased a GO 910 and am happy after a disappointing beginning due to a faulty (I thought) product which froze after a few minutes and I exchanged for a new one. I am very cautious of using Home for updating my tt because I read that TT software gets corrupted. I am using Windows explorer to do tasks such as uploading my MP3s. Any suggestions on whether I should update my software using Home will be useful. Secondly, once in a while I lose the sound while playing MP3, without affecting the spoken GPS directions. After resetting the problem goes away. Anyone else had this problem? I also am worried about the mount unable to hold the unit where set, but continue to droop.

 

[Vettecaster]

Welcome to the forum!

Enjoyed the All Star game from your city too.

 

[digital-flex]

Hello and welcome. I'm not familiar with the 610...do you mean the 910?

Updating to the latest version of HOME is a good idea because you can get the latest updates. It's just backing up that it tends to mess up especially with the 910 units. I personally haven't had any problems backing up using HOME on my TT1. You are doing the right thing however using Windows Explorer to make backups to prevent any corruption.

 

[pgupta0]

Sorry, I meant 910- shows how new I am

 

[digital-flex]

Sorry, I meant 910- shows how new I am

I was just making sure. I'll correct the thread title.

 

[Pedro2NR]

welcome!
is your mount drooping? Have you locked the mount for 2 clicks? check my signature for a video clip on how to mount the unit.

 

[jmills22]

calling poi

does anyone know how to dial poi or get rid of the + sign before the number. is anyone else having this problem and how to solve it. can't dial poi phone numbers because of this. thank you

 

[Pedro2NR]

I've had the same problem in the past. My phone thinks Im making an international call and was charged for them until we called and explained it wasn't an international call.

 

[pgupta0]

welcome!
is your mount drooping? Have you locked the mount for 2 clicks? check my signature for a video clip on how to mount the unit.

Yes, I tightened the mount by turning the suction cup wheel by two clicks and beyond. But it still drooped. So I have compromised by relocating the TT such that one of its corner rests on the surface above the dash board.

 

[Pedro2NR]

Do you have the mount version 1 or version 2 with the lip?

 

[pgupta0]

New version with the lip.

 

[Pedro2NR]

Try contacting TT Support
1 866 486 6866 (available 8:30AM to 7:00PM EST Mon - Fri and 9:00AM to 2:00PM EST Saturdays)