GPS Signal problems

[frustrated]

Hi all, I have a problem with my Tom Tom XL IQ. I bought it about 5 months ago and all was fine and normal. About 3 months ago (after lending it to my girlfriend), it started to take really long to get a GPS signal - from 5 to 45 minutes, even after frequently restarting. I can see that it find satillites (up to 7 of them) but they are all grey. The signal is generally weaker than before when driving and it sometimes looses signal when I am driving on the open road, not to mention frequently in cities. this is independent of where the device is inside the car (a clio). I did reload the latest updates about tow months ago and it did find the satillites within one minute that time, but then it was back to normal - about 10-15 minutes.

Is the device fried, any ideas?
Tks

 

[dhn]

TRy again to get the latest gpsquickfix file.

Delete (using Explorer) anything found in the ephem folder on the unit and also use Explorer to look here:
c:\documents and settings\yourname\my documents\TomTom\Home\Downloads\Complete\ephemeris\

and delete any sub folders found there.

Connect to Home and you should get a new file. DL and install. Any better?